Anja Klüver will need to approve that you worked on “TRANSFORMING A TECHNOLOGY LEAD TO A CLIENT-CENTRIC SERVICE PROVIDER” before we add you as a collaborator.
"...To address this market shift, we need to modernise our service offers with value propositions and focus on driving technology adoption and consumption, together with analytics and insight capabilities that help clients to optimise their environments. Manage Centre is one of the core service design capabilities underpinning our next-generation of services, and with which we’re actively targeting this market opportunity. Now being deployed into our entire client base, with a capability roadmap to introduce enhanced capabilities to assist our clients optimise their IT operational environment, Manage Centre has rapidly become one of the fundamental toolsets within our services portfolio."
| John Andrews, Group Services Principal Product Portfolio Director, Dimension Data
“Manage Centre was designed as a window into our clients’ technology environments. But it has equally become a window into the way we design, develop, and deliver services as a company. It has shifted our focus from technology-centric to client-centric design and has directly influenced the way we develop new services. We now see more relevant solutions being developed in a significantly reduced time to market as we apply our learnings from the Manage Centre project.”
| Sean Greaves, Service Design Director, Manage Centre Portal