User experience and design in BBC Playlister

Playlister is a service that works across the BBC. It focuses on radio, with the support of the teams in Personalisation and Social Platform and BBC iD, extended with touchpoints on TV programme’s pages.

But One BBC is not alone: there is a whole big world outside.

Internet, smartphone and tablet: generations are growing up with these devices. Music lovers are changing how they consume music. So we worked with other products and platforms: Spotify, Deezer and YouTube.

We collaborated with teams from outside the BBC. We tried to understand each others ecosystem and exchanged design ideas to make sure we get the best of both.