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Aaliyah Archer

Junior Event Coordinator

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About me

Having recently graduated with a degree in Event Management and Marketing, I am excited to build a career focused on delivering exceptional service within the events industry. I believe it is important to go above and beyond for the client in order to develop long lasting memories and relationships. Therefore, I would love to work with a company that places this concept at the heart of the business. I would love to further develop my skills in an exciting role with an innovative and creative environment, in hopes that I can grow with the company.

Skills

  • Highly Organsied
  • Customer Service
  • Finance Duties
  • Clear Communication
  • Coordinating Events
  • Marketing
  • Detail Orientated
  • Oral/written Communication
  • Highly Organsied
  • Customer Service
  • Finance Duties
  • Clear Communication
  • Coordinating Events
  • Marketing
  • Detail Orientated
  • Oral/written Communication

Work history

Currently

Assistant Event Coordinator

Royal Society of Medicine

Jun 2016
  • London, United Kingdom
  • Full Time
  •  Event Co-ordination – Completing administrative tasks by the set deadlines including CPD application, updates to the website and programme design. Communicating clearly with other departments such as Operations and AV to secure room bookings, catering and any AV requirements. Further, I manage the on the day event logistics and clear up and then collate comments and evaluation forms post event and present feedback at council meetings.  Marketing – Copywriting and liaising with the marketing department to create promotional materials such as posters and flyers. I also utilise our CRM database of past delegate information to create mailings and social media posts to send to the appropriate target audience.  Finance – I complete budgets for each meeting and present this to management to be approved. Working closely with the Sponsorship Officer, I maintain relationships with current sponsors and work hard to seek new sponsorship opportunities.  Event support – Pre-event I prepared on the day materials including name badges and delegate packs. Welcomed delegates at the event registration and answered any queries if the event co-ordinator is away from the desk.  Customer Service – I handled delegate queries via email and telephone using CRM software, ensuring that I upheld the company values by providing a professional level of customer service.  Stock maintenance – Checking stock levels of office equipment and event materials, communicating with external suppliers when necessary.  Finance – Liaising with finance department to raise invoices and chasing payments from external companies as well as processing payments and refunds from delegates.

Currently

Assistant Event Coordinator

Royal Society of Medicine

Jun 2016
  • London, United Kingdom
  • Full Time
  •  Event Co-ordination – Completing administrative tasks by the set deadlines including CPD application, updates to the website and programme design. Communicating clearly with other departments such as Operations and AV to secure room bookings, catering and any AV requirements. Further, I manage the on the day event logistics and clear up and then collate comments and evaluation forms post event and present feedback at council meetings.  Marketing – Copywriting and liaising with the marketing department to create promotional materials such as posters and flyers. I also utilise our CRM database of past delegate information to create mailings and social media posts to send to the appropriate target audience.  Finance – I complete budgets for each meeting and present this to management to be approved. Working closely with the Sponsorship Officer, I maintain relationships with current sponsors and work hard to seek new sponsorship opportunities.  Event support – Pre-event I prepared on the day materials including name badges and delegate packs. Welcomed delegates at the event registration and answered any queries if the event co-ordinator is away from the desk.  Customer Service – I handled delegate queries via email and telephone using CRM software, ensuring that I upheld the company values by providing a professional level of customer service.  Stock maintenance – Checking stock levels of office equipment and event materials, communicating with external suppliers when necessary.  Finance – Liaising with finance department to raise invoices and chasing payments from external companies as well as processing payments and refunds from delegates.

2016

Customer Services Representative

Mothercare

Mar 2015 - Jun 2016
  • London, United Kingdom
  • Full Time
  •  Admin - Using an intranet system to communicate with head office, book collections with couriers and review marketing communications. Also, I had the responsibility of recording and filing all car seat fitting forms for insurance purposes.  Customer Service - I provided tailored advice to expectant mothers and families based on their lifestyle. I liked to make consultations personal to each customer and put them at ease during what may be a stressful time in their life.  Event Co-ordination – I helped to organise successful Expectant Parent events which take place instore throughout the year, including promotion of the event, registration of customers and set up/break down on the night.  Training – As a regional car seat trainer, I trained staff across London on UK legislation surrounding children’s car seats. This allowed me to become more confident when giving presentations and improved my communication skills in order to convey technical information in a clear way.

2016

Customer Services Representative

Mothercare

Mar 2015 - Jun 2016
  • London, United Kingdom
  • Full Time
  •  Admin - Using an intranet system to communicate with head office, book collections with couriers and review marketing communications. Also, I had the responsibility of recording and filing all car seat fitting forms for insurance purposes.  Customer Service - I provided tailored advice to expectant mothers and families based on their lifestyle. I liked to make consultations personal to each customer and put them at ease during what may be a stressful time in their life.  Event Co-ordination – I helped to organise successful Expectant Parent events which take place instore throughout the year, including promotion of the event, registration of customers and set up/break down on the night.  Training – As a regional car seat trainer, I trained staff across London on UK legislation surrounding children’s car seats. This allowed me to become more confident when giving presentations and improved my communication skills in order to convey technical information in a clear way.

Education

2015

BA Joint Honours, Events Management and Marketing

University of Hertfordshire

Sep 2012 - Sep 2015

2015

BA Joint Honours, Events Management and Marketing

University of Hertfordshire

Sep 2012 - Sep 2015

2012

3 A-levels

Tower Hamlets College

Sep 2010 - Jun 2012
  • London, United Kingdom
  • English Language & Literature A* │Media Studies B │Sociology C

2015

12 Gcse’s Grade A*-c

Raynes Park High Scool

Sep 2010 - Jun 2015
  • London, United Kingdom

2012

3 A-levels

Tower Hamlets College

Sep 2010 - Jun 2012
  • London, United Kingdom
  • English Language & Literature A* │Media Studies B │Sociology C

2015

12 Gcse’s Grade A*-c

Raynes Park High Scool

Sep 2010 - Jun 2015
  • London, United Kingdom