Corporate Receptionist supporting office staff of all levels including directors and founders with diary management, room bookings, meeting and greeting guests and switchboard. Also taking control on many adhoc duties such as ordering office supplies, planning events and credit card expenses.
• Extensive diary management • Producing and proof reading training manuals • Providing support for all office staff, including at Executive and Board level. • Booking transport, arranging team and individual travel itineraries and travel arrangement for the Executives • Assisting executive PA’s with large events such as organizing guest list, signing in, printing handouts and organizing lunches. • Making reservations/bookings for area space, client meetings, business lunches etc. As well as meeting and greeting internal and external clients face to face • Meeting strict deadlines consistently without concern • Email & telephone management • Distributing and sending post • Daily statistic spreadsheet management • All general administrative duties and AD HOC requests • Checking meeting rooms hourly to ensure cleanliness • Daily desk counts to keep track of space within departments • Daily monitoring of incoming and outgoing post • Locating lost or stolen access cards • Sending out morning calendar reports to prepare for the day ahead • Booking and ordering lunches • Filing invoices • Holding monthly 1 to 1 meetings with team members • Keeping up to date with team training opportunities • Creating monthly team Rota’s • Switchboard management • Arranging maintenance visits to site • Logging help desk calls • Partaking in regular team meetings to discuss any necessary changes/client feedback • Keeping up to date on all Co-Op internal news • Handling confidential documents • Consumable ordering • Ensure 5 star standard is being maintained by team throughout • Ensure daily tasks are completed by tracking daily task sheet • Creating manuals • Overlooking Rota’s • Processing catering invoices
• Interface directly with clients • Maintenance of daily admin reports and statistics • Setting up management meetings • Ensuring cleanliness and tidiness of the whole reception area at all times and • Shadowing my Team Leader, gaining insight and knowledge in creating monthly reports • Reporting and recording accidents and near misses correctly/Notify security of any abnormal behavior or suspect packages • Composing informative reports and monthly newsletters. • Switchboard management • Regular team meetings to discuss improvements to our daily routine • Weekly meetings to maintain great client relationships
• Completed a Corporate training course - travelling around different companies across London • Meeting and greeting guests • Manning the reception desk: answering the telephones and working the switchboard • Booking and preparing meeting rooms • Co –coordinating client itineraries - in particular with architectural companies, land securities, Egyptian banks, Italian banks and large corporate buildings with high profile clients • Learning to work on different IT systems such as Condeco, Elvis and Lotus Notes • Covering different roles daily such as front of house, switchboard and Secretarial
• Initially undergoing an intense 10 day training course which included 3 exams, both written and practical • Hosting and welcoming guests • Use of customer service skills to a corporate standard • Building rapport • Pre-planning and taking bookings via telephone, using an online seating system • Transport and diary management • General administrative tasks • Organization and delivery of daily briefing meetings for all staff
Enabled me to gain excellent touch typing ability • Answering telephone calls and taking messages • Compiling spreadsheets and statistics using Microsoft Word and Excel • Typing Legal documents with tight deal-lines • Understanding the importance of time management • Drawing excessive amounts of schematics paying extreme attention to detail • Print and produce the Legal documents ready to send to client • Working as a team to complete heavy work flow • Corresponding with clients regularly
Full Scholarship studying Musical Theatre
I auditioned to received a full scholarship to train as a dancer/singer/actress at a top London professional school.