Abigail Smith

Abigail Smith

Account ManagerLondon, United Kingdom
+ Info

0

Connections
Abigail Smith

Abigail Smith

Account ManagerLondon, United Kingdom
Work history
    B
    B
    Account ManagerBallou PR
    London, United KingdomFull Time
    • Managing ten B2B and B2C technology clients (Samsung NEXT, Bright Eye, Udacity, Open-Xchange, Diffblue, Oxford Sciences Innovation, SEMrush, Ogury, Aircall, StateZero) who offer and invest in Open Source, Blockhain, AI, EdTech, MarTech and SaaS solutions • Understanding and positioning complex software in mainstream media, devising strategy, identifying speaking opportunities and profiling CEOs and founders • Leading a team of six executives ensuring KPIs are met, team morale maintained and clients are serviced effectively • Collaborating with international agencies to ensure a coherent global media strategy for client campaigns and product launches • Upselling events to clients and creating new revenue streams through well thought out and detail orientated proposals • Understanding different business models and placing funding announcements in top tier media on behalf of investment clients • Managing clients' expectations on a daily basis and providing strategic counsel to senior stakeholders
    P
    P
    Account ManagerPHA Media
     - London, United KingdomFull Time
    Junior Account Manager May 2017 - December 2017 Senior Account Executive December 2016 - May 2017 Account Executive January 2016 - December 2016 • Raised the profile and retained business clients including: James Reed, Chairman of reed.co.uk, Pimlico Plumbers Founder Charlie Mullins, Ayesha Vardag President of Vardags, Ian McIntosh CEO of RED Driving School and Fantastic Services CEO Rune Sovndahl • Project managed The Campaign for Family Law Reform launch activation event which was awarded The Public Affairs ‘Fringe Event of the Year' in December 2016 • Generated additional business revenue via add on services for clients - such as media training, social media and Pulsar • Thrived in an entrepreneurial environment which encouraged staff of all levels to focus on business development, operating under an incentivised upsell reward scheme • Secured thought leadership, profile features and case studies for clients and trained junior team members to do so too • Honed strong broadcast media contacts generating regular coverage on the likes of The One Show, BBC Breakfast, Sky News and ITV • Developed strong celebrity and influencer contacts through securing collaborations for RED Driving School and Fantastic Services • Confident in drawing up contracts and writing detailed briefs to be approved by clients and influencers • Undertook messaging sessions with clients, advising on taglines, business strategy and audience demographics • Won the Public Affairs ‘Fringe Event of the Year’ last December after a successful Public Affairs and PR event for HNW law firm client Vardags. Launched The Campaign For Family Law Reform at 2016 Conservative Party conference and I was the account lead. I oversaw the event, managed it on the ground and generated widespread coverage leading to a Westminster Hall debate on the issue • Experienced in community management, paid for social campaigns and social media audits • Used Google Analytics and Pulsar to provide client feedback • Experienced in reputation and crisis management issues
+ Show more
Skills
  • Events
  • Client Communications
  • Project Management
  • Public Relations
  • Writing
  • B2B Strategic
  • Consumer
  • Client Services
  • Networking
  • New Business