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I am looking to start a new challenge where I can further my career within an excellent organisation like yours. I am an enthusiastic individual, who is passionate about providing customers and colleagues with the best solutions and helping them make the right choices. I am trustworthy, punctual, hard working, confident and I enjoy working as part of a team as well as dealing with my own responsibilities and deadlines
-Full administrative support to a Hotel Contractor and other members of the team in the Contracts and Purchasing Department; ?-Maintenance of data in the department; ?-Inputting large volume of data such as contract rates, conditions and allotment onto the in-house computer system (Oscar-AS400-HotelNet); ?-Making travel arrangements and appointments with Hoteliers for the Contractors; ?-Preparing and printing of statistics; ?-Analysing and comparing rates of suppliers and competitors; ?-Preparing Hotel contracts, draw-ups and documents; ?-Investigating contracts discrepancies; Completing general correspondence and filing.
?-Back Office Management, such as inputting data (prices, contracts information, discounts etc…), checking availability for both flights and Hotels, extracting statistics and inputting them in Charts for Statistics with Excel; ?-Marketing such as Statistics and Comparison checks against key-competitors with Excel; ?-Customer Service such as answering phone calls and assisting the Clients (doing quotes on the phone or email, contacting the Hotel for availability, booking the flight, the transfer and accommodation), both Outbound and Inbound; ?-Sales Executive (making Bookings for Agents and Clients with the GDS-Software Topic+, checking availability and printing/emailing Tickets and Accommodation Vouchers); ?-Assisting the Reps and Car Hire staff to ensure all the Clients are transferred to the Hotel and back to the Airport; ?-Website Development and Management (Photo and Video Editing, Interactive Maps, inputting text and hyper-text data); ?-Italian Hotels Contract Co-ordinator (making phone calls to Italian-speaking only Hotels for queries);
Foreign Languages for Tourism and Marketing