Alex Knell

Digital Applications & Services Development Manager

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  • LocationUnited Kingdom

Projects

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About me

 

I’m an enthusiastic, energising creator. I don’t accept the status quo and I love to solve problems. I work hard to build and nurture lasting relationships and collaborate and inspire to turn the improbable in to the possible. I’m passionate, dedicated, thoughtful and honest. I make things happen. I support my teams to the max. I’m committed to growing their capabilities and helping them to fulfil their potential. I bring 12 years of professional Digital and ICT delivery in Government and a lifetime of creativity.

Skills

 

  • Visual Arts
  • Drawing
  • Painting
  • Printmaking
  • Copywriting
  • Fine Art
  • Digital Agency
  • Digital Artist
  • Creative
  • Project Management
  • Client Management
  • Creative Thinking
  • Illustrator
  • Office
  • Photoshop

Work history

Currently

Digital Applications & Services Development Manager

Defra

Aug 2015
  • Responsible and accountable for the design, development, delivery and support for a huge range of Digital Applications and IT Services, both internal and external user facing.

2015

Digital Project Delivery Manager

Defra

Mar 2015 - Sep 2015
  • Responsible for the Agile Delivery of a brand new Digital Service for one of Defra's Delivery Bodies, the Animal & Plant Health Agency (APHA). This included managing a mixed team of contractors and in-house software Developers, Testers and UR specialists and budget of £800k.

2015

Digital Strategy & Governance

Defra

Aug 2014 - Apr 2015
  • Jointly-responsible for setting and helping implement the Department's Digital Strategy. This included achieving buy-in from Senior Stakeholders, identifying skills gaps and developing a plan to enhance these, and articulating the governance measures required to help the Dept. meet the demands for a the Government's Digital Agenda.

2014

Head of Service Management

Defra

Aug 2013 - Sep 2014
  • Head of Service Management for Defra ICT, with responsibility for ensuring availability, capacity, resilience and security for ICT Services provided to the Department and a number of smaller Delivery Bodies. Responsibilities included managing a mixed team of Service Managers and Account Management for a major outsourced IT Service Provider.

2013

Strategic Analyst

Defra

Jun 2011 - Sep 2013
  • Jointly responsible for setting the ICT Strategy for the Department and identifying new and emerging business requirements. The role included horizon scanning for 2, 5 and 10 years, and planning and implementing an annual round of conversational engagement sessions with Senior Leaders to capture their evolving user needs over the next 2 - 5 year cycle.

2013

ICT Project Manager

Defra

Aug 2012 - Sep 2013
  • Responsible for the successful delivery of the major ICT Project to update and upgrade infrastructure and desktop IT of the Department's London HQ. This included managing a team of contractors and budget of £1 million as well as communications and Stakeholder Management..

2011

Change Manager

Defra

Jun 2010 - Jul 2011
  • Change Lead on a major internal programme to bring together two discreet ICT delivery functions of over 200 staff into a single, unified team. Role included planning and implementing comms, Stakeholder Management, Event Planning and Management and supporting staff through Change.

2010

Business Relationship Manager

Defra

Jun 2007 - Jul 2010
  • Business Relationship Manager in ICT with responsibility for working with users and business owners to listen to their priorities, capture their needs and reflect these back to the ICT delivery functions. I also translated complex ICT messages in a language the business could understand so that a healthy partnership could be established, rather than the previous 'us and them' opposition.

2007

Change Manager

Defra

Jun 2004 - Jul 2007
  • Change Lead on a several major internal programmes to devolve elements of the business to other Public Sector organisations and join up disparate internal business functions. Role included planning and implementing comms, Stakeholder Management, Event Planning and Management and supporting staff through Change.

2004

Picture Writer & Editor

Camera Press

Jun 2000 - Jul 2004
  • Responsible for writing editorial narrative and selecting photography for an extensive catalogue of hardcopy and digital images at a major Photography Agency based in London. Role included setting up shoots, liaising with photographers (including some household names), following news stories, journalism and planning editorial strategy.

Education

2009

MA Fine Art

Royal Academy of Art

Aug 2007 - Jun 2009
  • Fine Art

2000

BA Joint Hons Fine Art Art History

Goldsmiths, University of London

Aug 1997 - Jun 2000
  • Fine Art with Art History

Awards

2009

Winner: One Spirit Showcase