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Alexander Dolphin

Senior Enhancement Officer


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About me

My passion is for communication, inspiring me to do a graphic design course, illustrate, and write for my student magazine, not to mention my own blog. This drive is complimented by significant experience in project management and campaign design. In terms of education, my degrees in Law and Political Science equip me with a sharp analytical mind to develop effective strategies. A strong background in data and statistical analysis ensures that strategy is based on sound insights. I take the initiative to learn new skills, including SQL to create a suite of visual management dashboards that make complex information accessible, and JavaScript to develop interactive forms. I am highly creative, personable, and an information sponge.

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  • Adobe Creative Suite
  • Campaign Design
  • Microsoft Powerpoint
  • Javascript
  • SQL
  • CSS
  • Illustration

Work history


Senior Enhancement Officer

General Medical Council

Dec 2016
  • Manchester, United Kingdom
  • Full Time
  • • Line management of 4 people, overseeing and delivering projects across a directorate of four sections. • Delivering human-centred design for internal operational guidance and forms, including the development of a style guide. • End-to-end UX design of the intranet knowledge library platform, following workshops with the end-users. • Creative director and designer of an award-winning customer service event, including the development of original games for delivery in workshops to 160 people over two days. • Presentation design for senior management. • Managed several complex interlocking work-streams for simultaneous delivery: 1) Balancing competing interests to ensure operational effectiveness and compliance with legislation, whilst managing expectations. 2) Co-ordinating changes to the case management system, managing the publication of documents, and liaising with the Comms team to arrange for external stakeholder engagement. 3) Developing an interactive staff tool to guide people through the lifecycle of collecting evidence, and introducing email templates to streamline the process for end-users and reduce waste. 4) Delivering training on complex legal principles in accessible language to different audiences, using a fun presentation style.



Certificate IV Graphic Design

Shillington College

Sep 2014 - Jul 2015
  • Manchester, United Kingdom
  • Training in the Adobe Creative Suite, graphic design principles, and industry techniques through a range of sample briefs, including digital and print.


MA Political Science: Governance and Public Policy

The University of Manchester

Sep 2009 - Dec 2010
  • Manchester, United Kingdom


LLB Law with European Law

The University of Nottingham

Sep 2004 - Jul 2008
  • Nottingham, United Kingdom