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I finished a qualification course last month of "trainer". Now I try to find something to work in this field.
I operated with the postal returns, checking the validity and introducing them in the computer, making reports and sending them to the clients.
I was part in a program founded by de European Commision. My work was based in Liepajas Youth House. I organized relaxing events for young people and children, I was in charge for making and editing pictures during the events that were organized there, I received visitors, showing them the Youth House and I organized non-formal courses of English and Romanian language.
My work consisted in speaking with the customer by phone and emails, find solutions for their issues regarding to the products and services of TV, phone and internet that they have. Also I worked in the back-office department, helping customer from which there were asked for deposit in order to get the services.
Finalized and graduate with qualification certificate
Graduate with master degree
Graduate with bachelor degree.