Alexey Kaloyanov

Account manager

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  • LocationLondon, United Kingdom

Skills

 

  • Events
  • Conference
  • Corporate
  • Account Co-ordinator
  • Presenting
  • Account Management
  • Client Services
  • Marketing
  • Problem Solving
  • Event Organisation
  • Excel
  • Office
  • Photoshop
  • Powerpoint
  • Word

Work history

Currently

Market Executive

Laterooms.com

Jun 2015
  • • Managing a portfolio of hotels in Greater London area, ensuring the relationship remains commer- cially viable; • Increasing Laterooms hotel partners’ conversion rates and market share through monitoring per- formance, online profile visibility optimization, as well as exploring marketing opportunities; • First point of contact for hotel partners, providing performance review reports, market analysis data and ad-hoc assistance in general.

2016

Market Executive London

Laterooms.com

May 2015 - Jan 2016
  • • Managing a portfolio of hotels in Greater London area, ensuring the relationship remains commer- cially viable; • Increasing Laterooms hotel partners’ conversion rates and market share through monitoring per- formance, online profile visibility optimization, as well as exploring marketing opportunities; • First point of contact for hotel partners, providing performance review reports, market analysis data and ad-hoc assistance in general.

2015

Meetings & Events Sales

Radisson BLU Portman Hotel

Aug 2014 - May 2015
  • • Responding to enquiries from agents/clients and converting them into sales; • Managing the M&E space for 12 meeting rooms; • Organising and coordinating events to up to 600 people including Weddings, Exhibitions, Confer- ences and Social events; • Creating function sheets and communicating with all departments; • Effective and efficient yield management.

2014

Hospitality Management Trainee

Hilton Worldwide Atlanta, USA

Apr 2013 - Apr 2014
  • 12-months rotation program, with exposure to all shifts (AM, PM, Overnights) in an extremely busy con- vention hotel in the heart of Downtown Atlanta. The program covered the following positions: • Communications; • Guest Services; • Rooms Coordinator (Groups & Airlines); • Executive Level Concierge (VIP customers); • Lobby Concierge; • Front Office Supervisor / Assistant Manager. • Finance / Accounting Cross-training; • Revenue Management Cross-training;

2013

Front Desk & Reservations

Park Inn by Radisson Sofia

Sep 2011 - May 2013
  • • Processing all enquiries for accommodation; • Assisting guests from arrival to departure; • Providing personalized, corteous service and information to all guests; • Assisting with revenue reports; updating the R&A across the OTA channels; • Performing night audit functions

Education

2013

Marketing

University of National and World Economy

Aug 2011 - Mar 2013
  • MSc in Marketing

2011

Tourism Economics

Unviersity of National and World Economy

Aug 2007 - May 2011
  • BA in Tourism Economics

Awards

2013

Host of the Month

  • EMPLOYEE OF THE MONTH PARK INN BY RADISSON SOFIA