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An extremely hard working, versatile and accomplished professional with extensive experience gained within hospitality and events management. Has a proven track record in achieving results within set timeframes, working closely with clients, establishing their needs and delivering above expectations. Possesses excellent negotiation skills and has displayed an excellent personal sales record throughout career, bringing one time and repeated business through ability to forge strong professional relationships with clients. A highly creative and inventive individual whose keen business acumen and deep understanding has allowed for a number of successful ventures and enterprises, from running a music consultancy and tastemaker blog for up and coming artists in the UK and Sweden to a clothing apparel company stocked in Camden Lock and Portobello Markets. Works well autonomously with a high level of responsibility but especially when working within or leading a team; utilising superb organisation, time management, delegation and interpersonal skills to help staff achieve maximum potential and to build and sustain beneficial long term relationships across all levels of business. Is confident, capable and calm when working to deadlines, in line with targets and thrives in challenging environments.
• Running a popular tastemaker blog showcasing unsigned music acts in the UK and Sweden, facilitating relationships with the record industry • Providing effective consultancy and other advisory services to record labels on current trends as well as invaluable industry insight to unsigned acts • Monitoring engagement and optimising blog outreach through effective management and upkeep of social media channels • Working closely with PR companies, major and independent record labels, major media brands (BBC Radio 6, Ogilvy & Mather) to contribute content and trend information for programmes and brand campaigns as well as unsigned artists for featured posts, articles and interviews
Key Achievements and Awards: • Personally responsible for winning and retaining large-scale single event bookings from new clients and repeated business worth £10-£70K per year in addition to personal annual sales upwards of £150K • Highest Value Single Event in a Quarter (£70K); Best Client Feedback; Best Initiative for Collating Delegate Feedback • Gaining promotion to Assistant General Manager from Events Coordinator at South Quay in recognition for valuable work done and commitment Responsibilities: • Establishing and sourcing new accounts through effective and proactive networking with clients and delegates, building valuable and sustainable relationships beneficial to long term business • Acting as first point of contact with clients during negotiations, taking enquiries over the phone and engaging with clients personally, taking responsibility for show arounds and client lunches • Gaining industry experience dealing with a number of booking agencies, B2B and private accounts • Providing effective logistical support to clients throughout events process, assisting in planning and coordinating events from catering to AV and delegate registration • Assuming responsibilities of Event Manager on-site to premium accounts and Account Manager for a range of corporate business and exhibitor agencies • Taking responsibility for the management of daily floor operations, overseeing front and back of house and facilities teams, monitoring individual performance and delegating jobs throughout as and when • Contributing to recruitment process, overseeing prospective staff trials, job profiling and conducting interviews as well as undertaking induction and training development programmes and for new venue/ sales colleagues on company procedures, systems and standards • Acting as Assistant General Manager- taking responsibility for managing venue, including duties such as organising weekly rota and handling monthly venue payroll, in the absence of the general manager • Additionally undertaking duties such as the creation of SOPs and training manuals in preparation for opening of venue
• Founding own clothing apparel label selling a wide range of products, from t-shirts to bags, and taking responsibility for all aspects of operations design, printing and finding buyers • Devising distinctive brand identity and aesthetic through extensive brand development, as well as personally developing website, setting social media platforms and organising an e-commerce platform to sell from • Building successful relationships with local business owners in Camden Lock and Portobello Markets, successfully to stock mass-produced prints for other designers as well as printed garments • Overseeing all financial operations: monitoring P&L and income daily, issuing deposits, pursuing invoices, processing tax returns, handling cash, managing online sales and dispensing orders
BA (Hons) 2:1