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Degree: Bsc (Hons) Digital Design
Operating in a busy store in the Covent Garden area, meeting a wide spectrum of people with different footwear needs. • Responsible for serving customers in an informative method to help them find the most suitable shoe pair. • Cleaning the shop floor and organising shelf products to be clean and presentable on a daily basis. • Communicating with customers via telephone, online, and in person to deliver a pleasant and efficient service. • Organising stock rooms so they could be traversed with ease when handling customer requests.
Role began as a volunteering position, and soon after taken on as permanent part-time role whilst completing secondary school and college education. Large two-floor building with indoor playground for infants and young children, and a secondary area equipped with various equipment for young teenagers to use for education and entertainment. My role switched between being a supervisor to children/teenagers, and dealing with daily enquiries from customers via phone, email and in person. The biggest challenge was adapting to the various personalities that came across the venue on a daily basis (e.g. from extremely outgoing children to vastly shy) and making sure they’re at comfort. During summer after school programmes, I would supervise the children in teaching them very basic computer, design (Photoshop) and photography skills.
Digital Design, Photography, 3D Modelling & Animation, Web Design & Programming
"The Duke of Edinburgh
"Almost 2,000 schools, colleges and youth organisations throughout London and Essex run the scheme, which contributes millions of pounds each year. The scheme is a reward and recognition initiative which enables schools and youth organisations to celebrate the achievements of their young people as well as receive additional funding." http://www.jackpetcheyfoundation.org.uk/achievement-awards