About me
Creative, dependable, honest and adaptable, with fantastic, vibrant client account management skills.
Before moving to London in 2012, I worked in the hospitality industry for ten years, four of these were spent living in central Paris where I learnt to speak French fluently.
I am a brilliant and charismatic communicator and innovator.
Work history
Senior Manager Business Development
London, United KingdomFull Time
Managing existing client logistics accounts and requirements, alongside developing new business opportunities and consistently building and strengthening client relationships.
Key Accounts:
Trip Advisor / Eileen Fisher / Mary Katrantzou / Amplify / White Label / Hue & Cry Agency / Defected / Office Diner / Grayling / Elizabeth Emanuel / GSA Capital / Goodley PR
Responsibilities include:
- Directing clients' logistics requirements, making sure goods are delivered on time, on budget, and with the exceptional level of service expected from Mango
- Project Management, including ensuring our events clients have all goods delivered to their events or exhibitions throughout the UK on a tight time schedule by the correct teams
- Delivering clear & concise communication to clients with a strong ability to present ideas, and answer any questions they may have
- Professionally and reliably handling both commercial and private client expectations (B2B & B2C)
- Business to business development
- Direct account management and client relationship building
- Networking
- Delivering bespoke and innovative logistics services for businesses, end to end, worldwide!
- Directing removal teams, ensuring all work is booked in correctly and time is managed effectively and economically
- Creating and implementing sales and marketing strategies for all products and services offered by Mango
- Ensuring all clients receive professional and high quality service levels at all times
- Identifying, developing and maximising business opportunities within the target market, maintaining highly effective new and established key relationships
- Social media management - responsible for all social media activity on behalf of the company and our lovely top dog Roxy
Skills
- Events
- Account Management
- Budgeting
- Business Development
- Client Services
- Management
- Networking
- Problem Solving
- Project Management
- Relationship Management
- Office
- Powerpoint
- Word
- Customer Service
- Client Communication
- Creative Thinking
- Innovation
- Charismatic