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Creative, dependable, honest and adaptable, with fantastic, vibrant client account management skills. Before moving to London in 2012, I worked in the hospitality industry for ten years, four of these were spent living in central Paris where I learnt to speak French fluently. I am a brilliant and charismatic communicator and innovator.
Managing existing client logistics accounts and requirements, alongside developing new business opportunities and consistently building and strengthening client relationships. Key Accounts: Trip Advisor / Eileen Fisher / Mary Katrantzou / Amplify / White Label / Hue & Cry Agency / Defected / Office Diner / Grayling / Elizabeth Emanuel / GSA Capital / Goodley PR Responsibilities include: - Directing clients' logistics requirements, making sure goods are delivered on time, on budget, and with the exceptional level of service expected from Mango - Project Management, including ensuring our events clients have all goods delivered to their events or exhibitions throughout the UK on a tight time schedule by the correct teams - Delivering clear & concise communication to clients with a strong ability to present ideas, and answer any questions they may have - Professionally and reliably handling both commercial and private client expectations (B2B & B2C) - Business to business development - Direct account management and client relationship building - Networking - Delivering bespoke and innovative logistics services for businesses, end to end, worldwide! - Directing removal teams, ensuring all work is booked in correctly and time is managed effectively and economically - Creating and implementing sales and marketing strategies for all products and services offered by Mango - Ensuring all clients receive professional and high quality service levels at all times - Identifying, developing and maximising business opportunities within the target market, maintaining highly effective new and established key relationships - Social media management - responsible for all social media activity on behalf of the company and our lovely top dog Roxy