About me

I am a highly motivated and reliable individual who delights in taking on new and exciting challenges. I am a hard-working flexible team player; committed to high standards in tasks undertaken and dedicated to the job at hand. My exposure to a wide range of dynamic departments has given me the opportunity to gain a breadth of experience and assume significant responsibility.

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Work history

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Practice ManagerSix Physio
May 2010London, United KingdomFull Time
Six Physio is a leading physiotherapy company working within the private sector. My position as PM to 13 team members is a varied and challenging role. Some of my duties include: • Front of house; checking in patients and re-booking appointments, filling, scanning, data collection, letter writing, phone calls, emails • Diary management; opening and closing, managing capacity, scheduling meetings, updating calendars, co-ordinating with clients • Debt Collection; drafting letters and making phone calls to recoup any outstanding debt. • Maintaining and updating staff holidays • Managing payroll, petty cash and budgets • Cooperate Connections; Liaising with local consultant and similar business to help the growth of the clinic. • Drafting letters to maintain good working relationships with suppliers and clients • Building Management • In this role I am also responsible for New Business, sending out our brochures and introductory letters to potential new clients. As Practice Manager my responsibilities include but are not limited to: • Negotiating the cleaning contract, stationary orders and any other replenishment • Managing the day to day operations of the clinic • I am also responsible for customer satisfaction; dealing with any complaints, mistakes and managing all queries
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Client AdministratorInstant Equity Investments
Feb 2008 - May 2010St Albans, United KingdomFull Time
In this particular position there are many things that I was responsible for particularly taking care of the seller and buyer of below market valued (BMV) properties. This includes the following aspects- • Managing the acquisition, marketing and selling of properties • Communication – Keep clients up to date with developments in their buying/selling process • Coordination - Organized conveyances, lettings and management for the buyers • Being the main point of contact I dealt with all queries, ideas or questions and delivered in a timely fashion and quality of service

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