About me
EXPERIENCED ACCOUNT MANAGER
WITH KEY TECHNICAL SKILLS AND BUSINESS ACUMEN LUXURY PRODUCT KNOWLEDGE AND CONSULTATIVE SALES
I am currently seeking full-time opportunities to develop my career both in the UK and overseas.
Projects
Work history
Sales Account Manager
- London, United KingdomFull Time
Furniture Account Manager:
- Worked on small to large projects ranging from full fit-outs and refurbishments to smaller additional purchases.
- Managed over 150 customer’s office furniture and interiors.
- Made over £100k sales within 4 months and have 24 warm/hot leads in the pipeline.
- Almost 100% turnaround ability from initial meeting to making a sale.
- Account management, project management and complex diary management.
- Site surveys, drawing out detailed architecture, creating quotes, negotiating prices and finding new business; setting up
appointments.
- Liaised with suppliers as a sole contractor.
- Consistently upselling, building strong relationships with customers and suppliers and providing attentive aftercare.
Interior Design Consultant
- London, United KingdomFull Time
Contributed to the recent turnover of £2.6million, exceeding estimations by just over 18% for the company as the “top seller” at the London store. Consistently praised by UK Project Manager for sales, customer service and selling techniques, whilst providing a luxury virtual cashless retail experience at the London showroom/store for both commercial and home interiors; that include products that offer almost endless customizable options and hand-finished items.
Gained returning customers quickly and receive lovely feedback from customers, due to focusing on building relationships which increased sales and prolonged upselling. Asked to visually merchandise a new range of products that weren’t selling and they started to sell the day after. Usually relied upon for technical assistance and help with product knowledge/information.
Helped put together the store alongside the CEO and UK Project Manager before the launch. Supported the team whenever they needed help. Communicated with the technical team and production team in Berlin to help with initial tech problems. In charge of opening and closing when the manager/assistant manager is absent and supervised staff. Rapidly calculate % of discounts for customers and stocktaking. Full-time.
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Skills
- Fashion
- Marketing PR
- CAD
- Design
- Lingerie
- Visual Communication
- Excel
- Illustrator
- Office
- Photoshop
- Powerpoint
- Relationship Building
- Business Development Sales
- Garment Design and Construction
- B2B B2C
- Interiors
- Custom Furniture
- Bespoke Furniture
- CRM
- Account Management
- Project Manaement
- Sales
- Fashion/retail/luxury
- Luxury Background
Education
BA(Hons) Fashion Contour
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Foundation Diploma in Art Design
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Awards
Finalist in the Buckingham Palace X London College of Fashion Project
University of the Arts London ABC Entry Level Certificate in Practical Italian; Entry level 3
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