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Stocking the shelves, pricing, returning books, selling online, serving customers and working events like the Winchester’s Writer festival and Winchester’s Research Conference. At the events I help organize ordering the books for speakers, run signings and co-organize any after dinner speaker signings. I am 2nd in command to the branch manager in this role, this role involves training new customers, running the shop when the boss is unavailable and ordering stock for both the shop and for the customers via the wholesalers. I help design leaflets for the company, post on social media and organize in store displays. Some admin experience within the company, using excel for stock sheets, end of year matrix and regarding university vouchers.
Being front of house, monitoring guest list, handling the entrance money and cashing up, handling complaints and lost property. Training new employees and answering phone calls from customers dealing with complaints or queries. Being the general liaison between management and/or security and the customers.
English literature and Creative Writing
Media including film editing, marketing, publishing and radio dking