Amelia Johnson

Client Manager

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About me

Currently Client Manager with leading marketing, e-commerce and multi channel data agency, more2 (www.more2.com). Role involves direct relationship management responsibility for a range of leading high street fashion/consumer brands including UGG and Boden. I hold a BA Hons Degree (2:1) in Business Management and a Graduate Diploma in Professional Practice (Distinction) from Greenwich University. Under the EU Erasmus programme I spent a year as a Marketing Assistant within the Berlin HQ of a global Sports Apparel company. My industry experience includes: multi-channel marketing; global supply chain issues; PR gathering/compiling news & marketing coverage (e.g. liaising with brand ambassadors and designers); and managing events & communications. My agency experience includes: high-level senior client management, ability to analyse and interpret marketing campaign results; reporting & delivering conclusions and recommendations concisely with evidence. I am hard working and ambitious and looking to build-on my skills and experience to undertake a new challenge.

Skills

  • Advertising
  • Events
  • Marketing PR
  • Excel
  • Office
  • Powerpoint
  • Word
  • Brand Communication Planning
  • Busines Strategy

Work history

Currently

Client Services Manager

more2

Mar 2016
  • London, United Kingdom
  • Full Time
  • • Responsible for managing five high-value accounts – responding to client requirements to ensure they receive the right level of strategic, analytical and operational support. • Presenting to senior management (C-suite) on their company results, marketing performance, analysis of projects and campaigns etc. • Providing strategic recommendations based on detailed analytical data at a level that the client could understand and implement. For example, strategies for customer retention, acquisition and improving performance. • Liaising with clients to design digital/press campaigns - from catalogue distribution, offers, promotions, event sales and designing annual circulation/contact plans. • Monitoring and managing the “Single Customer View” database to determine areas of opportunity for customer communications, offers and campaigns.

2016

Marketing & Event Coordinator

Golden Bee

Mar 2015 - Mar 2016
  • Full Time
  • Sole charge of designing events/hospitality tailored to client needs, including Fortune500 corporate clients: from initial enquiry, negotiating budgets, specifying requirements,agreeing T&Cs, briefing delivery team, post event feedback.? Liaising with marketing and PR colleagues on latest promotions e.g. develop newthemes, targeting, pricing, devising social media etc. ? Coordinating suppliers, handling client queries and troubleshooting on the day to ensuresuccess and targets are achieved.? Involved in strategic planning of annual event calendar.

Education

2015

Business Mangement

The University of Greenwich

Sep 2011 - May 2015
  • Bachelor of Arts Honours Degree (2:1)