Amelia Sharp

Amelia Sharp

Boutique ManagerOrpington, United Kingdom
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Matt Willey
Christopher Sutton
julie machin
Amelia Sharp

Amelia Sharp

Boutique ManagerOrpington, United Kingdom
Work history
    Boutique Manager
     - 
    My role was based around managing all aspects of running a stand-alone Sweaty Betty boutique; it was my responsibility to maintain the highest business standards through excellent people and business management. It was my effective management, which led to the store consistently exceeding the target Key Performance Indicators. Following my appointment to this role, my first responsibility was to grow the Sweaty Betty brand awareness in the local area, communicating with local fitness and wellbeing businesses to create collaboration opportunities and develop a customer base prior to the opening of the store in early November. I successfully selected three top fitness studios and recruited brand ambassadors during this time. I delivered various weekly reports as part of this role; these were relayed to members of senior management as a way of communicating the progress of the store launch and weekly sales. These reports provided insight into store successes and opportunities to ensure that the store remained commercial and appealing to the Sweaty Betty target customer. I managed all company brand marketing and PR initiatives at a local level. This was done through both social media marketing and direct networking to local fitness businesses and professionals. This led to fast and effective growth of the Sweaty Betty brand in a new location.
    Concession Supervisor
     - 
    My role revolved around management of the day-to-day running of the concession, supporting the senior managers by being a point of contact between the sales team and senior members of staff. Since beginning in this role my consistent motivation and management potential was recognized, leading to my promotion to Boutique Manager in the new Sevenoaks store. In the absence of other management team members, it was my responsibly to run the shop floor and designate tasks to the team which reflect their strengths. I also managed stock levels, ensuring efficient sales and conducting any business communications across both Sweaty Betty and Selfridges. I was in charge of managing our top client list and the associated communications with customers. This was an integral part of the Sweaty Betty customer experience ensuring the retention of our top clients and presence within the local community. As part of this role I managed the team training, ensuring that all concession members of staff were consistently updated on service and product changes in order to deliver the best customer service and experience.
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Skills
  • Marketing PR
  • Branding
  • Promotions
  • Presenting
  • Account Management
  • Business Development
  • Customer Services
  • Customer Support
  • Direct Sales
  • Problem Solving
  • Social Media Marketing
  • Communications
  • Relationship Management
  • Excel
  • Powerpoint
Education
    BA Geography (industrial
     - 
    I studied Human Geography combined with a year working in Industry