Amy Blease




  • Administration
  • Assistant
  • Client Services
  • Customer Support
  • Data Entry
  • Email Handling
  • Office Management
  • PA
  • Problem Solving
  • Reception
  • Excel
  • Office
  • Powerpoint
  • Word
  • Customer Service

Work history



London School of Business and Finance

Jan 2011
  • ? Complex diary management, including scheduling of meetings and prioritising appointments ? Deal with all incoming correspondence including emails/ post/fax and respond on directors behalf in a proactive and professional manner ? Meet and greet external clients or acquaintances where required ? Organise all travel arrangements both within the UK and internationally, and create itineraries accordingly ? Ensure all internal PO requests are managed effectively and processed in in line with Company procedures ? Ensure that the refrigerator is fully stocked and that lunches are organised when required ? High regard for confidentiality, handles confidential information such as Company/financial/personnel data appropriately ? Liaise with both internal staff at varying levels as well as external contacts/clients and/or organisations to arrange meetings/conference calls/video calls ? Take charge of planning, organising and managing projects when required from beginning to end ? Take minutes and prepare agenda’s for meetings ? Manage internal invoicing process as needed ? Managing cash expenses ? Maintaining annual leave records for the team ? Organise team off-site meetings ? Assist with ‘personal’ requests for both MD & family members ? Ad hoc projects as required


Office Administrator

The Co=operative Group

Apr 2009 - Apr 2010
  • ? Employed to assist initially on a temp contract for 3months with the aim of helping the permanent business analysts collate data to be used in a new ‘sharepoint’ system. Involving emailing, ringing and writing to co-op employees, often speaking to senior members of staff in order to collect the data needed. ? After 3 months, contract was extended for a further 3 months to utilise my skills with MS Office and general administration working again towards the aim of E-Solutions setting up and rolling out a successful ‘sharepoint’ for all employees to access. ? Using the ‘HEAT’ computer system to process reports on the performance of all installs created by IT analysts then relaying findings back to appropriate manager. ? Testing software installs either from CD source or a software package then writing and documenting a set of instructions simple and clear enough for any user to be able to follow and complete the install themselves unaided. Uploading them onto the ‘Sharepoint’. ? Attending and participating in weekly ‘update meetings’, taking minutes and communicating back to the team. ? Using MS Office on a daily basis and Ad hoc projects as required