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Management of the bar floor. Handling of both cash and card transactions, as well as cashing up tills at the end of service. Ensuring swift and friendly customer service. Organisation of bar team on occasion.
Providing excellent service for a wide range of events in and around London. Roles included working as waiting staff, bar staff and hostess. Experience including private events (weddings, birthdays etc) as well as regular lunch and formal dinner services at Middle Temple Law Courts, London.
Providing excellent customer service to a wide range of clients. Regular problem solving related to customer complaints and queries. Dealing with large cash amounts/card transactions on Checkouts.
BA Modern Languages