Work history
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Complaints and Compliance Managerplan.com
- Isle of ManFull Time
In charge of addressing customer complaints, while ensuring the company adherence to compliance by the telecommunications regulator. In addition, established the basis for the company’s transition into the new GDPR regulations.
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Game Integrity QAPokerStars
- Costa RicaFull Time
In charge of conducting internal colleague reviews to ensure the highest standards of fraud investigations for tournament winners. As part of my role, I also delivered training sessions to new starters.
Skills
- Fraud Investigation
- Bespoke Training
- Microsoft Office
- Internal Communications
- Enjoy Challenges
- Detail Orientated
- Copyright Dataprotection
- Languages Spanish
- Iso14001
- Socia Media
Education
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Certificate in Project ManagementParallel Institute
London, United Kingdom
Currently studying to obtain my APM PMQ qualifications.
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GDPR Data Security Quinn Legal
- Isle of Man
How to ensure the personal data is being correctly stored and how to protect it from exposure.
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