Highly successful sales executive with ten years’ experience in luxury retail and wholesales having worked for a range of global fashion brands. Highly motivated and organised, looking for a new challenge
• Support the Logistics, Accounts and Sales team • Assist customers with a world-class standard of customer care • Chase clients for outstanding orders and facilitate prompt payments • Providing accurate information regarding stock availability for orders • Maintain clear communication between all agents and clients on a daily basis
Positions in Various luxury retailers, include: Tod’s, Billionaire, Hackett, Loewe, Tommy Hilfiger and Shanghai Tang,
• Sale the BOSS Orange collection to wholesale clients four times per year, including Selfridges, Harrods and Harvey Nichols • Working with supply chain and stock program teams to maximise opportunities for sales and profit increase • Working closely with the Hugo Boss design team providing customer feedback and market research • Ensuring in-store merchandising standards are in line with global strategy • Provide in-house and in-store training about the collection
• Managing a large department at prestigious flagship store; including their recruitment, development and training • Monitoring and investigating customer complaints ensuring positive outcomes • Establishing and maintaining high levels of visual merchandising presentation • Responsible for high profile clientele and celebrities • Responsible for cashing up and reconciling daily sales figures
• Sales and merchandising in Men’s Shirts and Accessories for Ralph Lauren, Burberry and Paul Smith. Responsibilities including customer services and sales support.
Part-time postgraduate masters in History of Film and Visual Media – Merit • Achieved a distinction for my dissertation on Contemporary Argentine Cinema • Undertook studies in Film Festivals, Film Distribution and European Cinemas
BA (Hons) History of Art