Angela Ng

Fashion Retail Assistant

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  • LocationLondon, United Kingdom

Skills

 

  • Fashion
  • Visual Arts
  • Apparel
  • Craft
  • Accessories
  • Administration
  • Assistant
  • Customer Services
  • Data Entry
  • Creative
  • Fabric
  • Reception
  • Office
  • Photoshop
  • Word

Work history

Currently

Fashion Retail Assistant

Primark Ltd

Jul 2013
  • Fashion/Visual Assistant • Customer service; meet and greet, dealing with customers enquiries. • Assisting and directing customers to the relevant department. • Processing card and cash payment transactions. • Correcting markdowns and product voids via the till. • Informing customers of tax/product refund policies. • Customer returns, stock replenishment and maintaining standards. • Maintaining fitting rooms. • Handling internal and external calls (via cisco system) when necessary. • Cashing up the total funds during each shift. • Visual merchandising of stock according to presentation guidelines. • Data entry input of product information into the computerised till system. • Regular updates of mannequins, plinths and fixtures to encourage sales. • Awareness of Fashion trends, customers purchases and sales figures useful for roles in buying and merchandising. • Ensure shop floor is displayed in a presentable manner. • Awareness of weekly sales figures of best and worse sellers.

2014

Sales Consultant

Next Retail Plc

Mar 2013 - Jan 2014
  • • Customer service; meet and greet, dealing with customers enquiries. • Assisting and directing customers to the relevant department. • Processing payment transactions. • Cashing up during each shift. • Customer returns, stock replenishment and maintaining standards. • Awareness of Fashion current trends. • Handling internal and external calls (via cisco system) when necessary. • Data entry input of product information into the computerised till system. • Analyse weekly sales figures of best and worse sellers.

2013

Warehouse Associate

Amazon Fulfilment

Sep 2012 - Jan 2013
  • • Picking customers orders according to the location scanners. • Data entry of product quantity into the system. • Attention to detail of code location to ensure quality stock control. • Health & Safety and manual handling.

2012

Sales Advisor

Dorothy Perkins

Nov 2011 - Apr 2012
  • • Meet and greet with customers to promote excellent customer service. • Assisting and advising customers according to their purchases using current product knowledge. • Processing payment transactions. • Answering telephone inquiries; redirecting and taking messages when necessary. • Stock room duties; deliveries, stock take and stock replenishment prior locating onto shop floor. • Visual merchandising according to the presentation guidelines. • Styling on the mannequin and modifying the fixtures. • Housekeeping and standardising garments on fixtures ensuring concession is clean and tidy.

Education

2010

Fashion Knitwear Design Knitted Textiles

Nottingham Trent University

Aug 2006 - Jun 2010
  • BA Hons

2006

Art Design

Bedford College

Aug 2005 - May 2006
  • Foundation Diploma

2004

9 Gcses Including English Maths, Art Design Avce Double Award

Redborne Upper School

Aug 2000 - May 2004
  • GCSE and A Levels