Angus Houghton

• Helping clients find suitable candidates • Placing adverts on job boards • Contacting candidates and conducting phone interviews • Describing the work duties, salary and benefits of a particular vacancy. • Doing background checks and verifying the references, work experience and academic qualifications of applicants. • Developing a relationship with interviewees and arranging interviews • Updating the recruitment agency database • Calling up a candidate and informing them if they have been successful or unsuccessful in their application. • Building own database of clients and contacts.

• Formulate weekly marketing summary • Produce weekly target analysis (weekly overview of TripAdvisor and Top Table scores for all restaurants in UK) • Worked in events team for reopening nights of Avenue & Quaglino’s, • Produce monthly marketing reports for board members. • Other duties included website updates through a CMS system, HTML building, frequent social media interaction and supporting marketing managers when necessary.

• Key holder • Ensuring the highest standards of cleanliness, safety, compliance with licensing law and cash handling procedures • Processing payments from customers • Ensuring the bar has sufficient stock • Ensuring customers are satisfied with their meals and completing customer care checks • Clearing and re-laying all tables • Taking and serving food orders, maximising sales where possible • Dealing with customer queries in order to achieve a satisfactory outcome

Broke the record for the fastest deal whilst working at ICS Recruitment. Completed my first deal on my second day.