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Over the last few years I have spent my working career developing my interpersonal skills through sales, customer service and PR roles. I am confident making connections with people of all ages and always enjoy opportunities to meet new people. I have established skills developing and maintaining relationships to create new business opportunities and lasting contacts. I am searching for an opportunity to further enhance these expertise. I am an enthusiastic, honest communicator wishing to take on a challenging role in Fashion communications.
Individual and Group Support | Providing adequate help to pupil’s needs in line with the UK National Curriculum. ? Behaviour Management | Supervising behaviour of children, ensuring they are following the rules of the school. ?
Reporting | Weekly contact reports using Excel. Coverage round up reports using PowerPoint. Sample Management and Co-ordination | Overseeing delivery of samples to showroom. Organising showroom samples in a systematic ordered way. Promotion | Communicating brand’s news stories and product releases to the media.
Guest Relations | Greeting guests on arrival, providing a friendly and hospitable welcome. Event Management | Checking function sheets ensuring all departments are prepared for upcoming events. Responding to customer requests via phone and over e-mail and updating the Open Table system accordingly. Problem Solving | Finding suitable solutions to meet the needs and desires of guests.
Order Management | Managing SMS orders from placement to delivery. Customer Responsibility | Liaising with customers for approvals on bulk trims and fabrics.
Visual Merchandising| Merchandising of showroom to showcase brand’s offering. Showroom Appointments | Appointments with key members of the press talking them through showroom collections. Event assistance | Managing RSVPs, creating guest lists, greeting guests on entering brand events. Relationship Building | Building and developing constructive relationships with colleagues and members of the press. Logistics | Arranging couriers and deliveries of samples to and from the showroom.
Customer Service | Responding to customer queries by phone or e-mail, developing a friendly and professional phone manner. Dealing with returns and dissatisfied customers. Stock Room Management | Maintaining a tidy and ordered stock room. Updating stock levels online to reflect physical stock in stock room. Shipping and Deliveries | Managing all deliveries. Picking, packing and shipping orders to customers. Social Media Responsibility | Promoting the online store through social media platforms including Facebook, Twitter and Tumbler.
Degree Classification: 2:1