About me

I am a hardworking and conscientious graduate from QMUL. I have always had an interest in the media, fashion and entertainment industry, which is why I studied Comparative Literature and Film Studies to become more knowledgable at a degree level. I worked both autonomously and within a team to produce assignments and short films, always looking to improve my skills and learn from others. Working at Marks and Spencer’s I had an invaluable insight into the retail industry, where I was able to showcase my strong interpersonal skills and exceed targets for the company. I am pro-active, approachable and I am currently looking for the opportunity to gain new skills and develop in my career.

QuestionsProjectsExperienceTeam

Projects

• 1

  Daddy Dearest - A Short FilmAn enigmatic thriller where a young woman walks through a series of doors to uncover repressed memories of her childhood. On the day of Erin’s 25th birthday, she receives an unexpected phone call that takes her back to her past. She embarks on a journey like no other as she walks through a series of literal and psychological doors, entering different locations and uncovering repressed memories of her childhood. Erin is finally able to learn the dark truth about her sisters death and an even dar

Work history

Customer AssistantMarks and Spencer
Apr 2017 - Jul 2018Brent Cross, London, UKFull Time
Customer Assistant and a member of the Events Team 'MEMS' (Making Every Moment Special): I worked in Womenswear, acting as the first point of contact within the store, meeting and greeting, being friendly, approachable and sparking up conversations with customers. I'm skilled in working on tills, dealing with customer queries, managing fitting rooms, putting out deliveries and stock, and maintaining high store standards. I’m experienced in helping other departments, including the Beauty section and Visual Merchandising. As a member of the Events Team, I helped to increase sales within the store via achieving targets and goals set alongside my department leads, and building a rapport with the customers e.g. promoting and selling the latest offers, such as skincare, summer beauty boxes, in-store fashion shows and multiple sale periods. I helped to promote online ordering, which is now attracting more customers to use online platforms. Furthermore, I have also volunteered to raise money for charities, e.g. McMillan Cancer Support. A key part of my role was to liaise with the vast array of customers M&S attract, while trying to promote company mission values. I welcomed all kinds of feedback from visitors in-store, always looking to explain and show how M&S is improving, innovating and keeping customers at the heart of everything we do. Endorsing the value of customer feedback as an important way of keeping in touch, improving our overall service, and promoting our four key M&S values: Inspiration, Innovation, Integrity and In Touch.
RunnerFramestore
Apr 2011 - Apr 2011London, United KingdomInternship
I was responsible for providing assistance and hospitality to company clients, displaying my strong interpersonal skills. I supported other runners and transported the company’s work to and from different film production companies. Displayed my ability to work as part of a team in a pressurised environment and took advantage of a fantastic learning opportunity to explore the key roles of the company by interacting with different stakeholders within the company.

Skills

• Interpersonal Communication
• Punctual
• Organisation
• Diligent
• Positive Attitude
• Team Collaboration
• Attentive
• Sales
• Client Services

Education

Comparative Literature and Film StudiesQueen Mary University of London
Sep 2014 - Jul 2017London, United Kingdom
BA (Hons) 2:1 A combination of an analytical and a creative degree: Studied literature from a comparative perspective, exploring various themes and genres through different time periods, whilst making connections between literature, film, art and pop culture. Studied film form from a theoretical and aesthetic perspective, involving a vast amount of research, focus on target audience and visual aspects of film. Activities and Societies: Netball, BFI Film Festival
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A LevelsWinchmore school
Sep 2012 - Jul 2014London, United Kingdom
English Literature and Language: A Psychology: C Media Studies: A 


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