My roles include but are not limited to: Creation and implementation of Social media plan for the Harrys of London brand worldwide. Social media usage training for franchise partners in the Middle East. Defining social media guidelines for all Harrys stores. Visual content creation Creating copy, and visual content for brand email marketing campaigns. Analysis and reporting on email marketing campaigns. Customer relations - ensuring that the needs of each customer is met and any queries dealt with. Customer retention, enquiring after feedback from customers. Updating product information on website using magento.
Fresh minds is a growth and innovation consultancy. I assisted on a variety of marketing and ad-hoc duties. I contributed to the Freshminds blog, seeking out innovators in various markets Key Account Development, helping to further relationships with key assets through list building. Helping the marketing team to assess their social media presence and giving advice and guidelines on how to build a strong presence online. Design: Helping with branding most specifically through the production of gelled images
• Assisting in the creation of marketing tools that allow the markets to understand what they are ranging. • Offering my consumer knowledge in setting out what our target market needed for the SS15 season. • Corresponded with a variety of global markets, to meet the needs individual to their particular needs. • Collated information from all own brand stores, to create a monthly presentation looking at sales, profits and growth of our range from season to season. • Actively involved in the setting up of our FW14’ Global Markets Meeting. • Conversed with various markets, explaining to them the reasoning behind some of the footwear articles offered for the season. • Day to day maintenance of the footwear range plans and the various systems used to relate this to our markets. • Collection and sorting of samples
Answered customer queries on social media channels such as twitter, and facebook. Communicated with line managers to ensure that customers’ orders were dispatched. Prioritized workload to ensure that each customer was able to receive orders quicker than expected. Participated in restructuring of working environment to create a more efficient way of working. Excelled in my role, by constantly smashing my target and was made employee of the month for March.
Philoshophy and Media courses such as Advertising, Journalism and Media