Benjamin Mills

Inside Sales Representative

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  • LocationUnited Kingdom

Projects

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Skills

 

  • Marketing PR
  • Copywriting
  • Journalism
  • Blogging
  • Social Media Marketing
  • Voice Over
  • Final Cut Pro
  • Indesign
  • Office
  • Word
  • Video Editing
  • Video Production
  • Adobe Audition
  • Interview
  • Writing Communication

Work history

2016

Inside Sales Representative

Switch Concepts

Jun 2015 - Feb 2016
  • Working as the bridge between the marketing and sales departments to nurture leads through the customer journey and support existing customers. Tasks included email marketing, direct communications, copywriting for web content, social media marketing, account management, administration and data analysis. Social media marketing was maintained through platforms such as Twitter using Hootsuite software. Content was re-purposed across all social media platforms representing the company. It was integral to keep up to date and engage with related industry trends and mentions to maximize exposure and highlight positive publicity. Customer service and support was handled professionally by bringing any social communications offline into a personal direct contact either through email or telecommunications.

2015

Emarketing Executive

Switch ADS

Apr 2014 - Jun 2015
  • Lead sourcing and sales through direct email marketing and telecommunications. The role also included using marketing automation and customer relationship management software for the customer acquisition process.

2013

Showroom Manager

Sharps Bedrooms

Apr 2012 - Sep 2013
  • Customer service, sales & administration in a managerial role over Summer 2012 and 2013.

2013

Work Experience Reporter

The Argus Newspaper Brighton

Jun 2013 - Jun 2013
  • Copywriting, interviews, assisting senior reporters.

2011

Retail Assistant

Haskins Garden Centre

Mar 2010 - Aug 2011
  • Customer assistance/service, stock maintenance, sales.

Education

2014

BA(Hons) Multiemedia Journalism

Southampton Solent University

Aug 2011 - Jun 2014
  • Multimedia Journalism