A vibrant and energetic personality, my outgoing nature makes me an easy to approach person who is conscientious, reliable and hardworking both in a team but also independently. Completed a corporate internship as a Sustainability Researcher at the Magic Circle law firm Freshfields Bruckhaus Deringer LLP - Corporate Social Responsibility team
A vibrant member of the lobby, I made sure to put a smile on the face of anyone who walks through our doors and to set the tone for a warm and welcoming environment. I took care of all front desk logistics and assisted with all guest complaints and requests in a timely manner. Being a real peoples-person I take pride in maintaining close relationships with all guests throughout their stay in order to foster loyalty while presenting a professional, friendly and efficient impression of the hotel at all times. Showcased exceptional multitasking abilities in this 630 room hotel. Acquired computer skills in Opera PMS, Word and Excel, in order to carry out daily hotel duties.
An excellent opportunity to take on my first managerial position in this extensively ranged professional convenience store, where we achieved an increased revenue of 30% as a result of my initiative to launch new promotions. Other than my daily duties of managing the store, me and my team made a big transition from traditional tills to introducing the EPOS system. I acted as the first point of contact between management and suppliers and negotiated in securing discounted deals.
Completed a corporate internship as a Sustainability Researcher at the Magic Circle law firm Freshfields Bruckhaus Deringer’s CSR team, whereby I successfully developed an advanced research methodology for analyzing clients’ approaches to sustainability within their operations. Reporting to the Head of Corporate Social Responsibility at this global law firm in the City, the aim of this 3-month long prestigious role was to develop an internet based research methodology for analyzing clients’ approaches to sustainability. Extensive desk-based research and admin tasks involved. - Engaging with the firms community programmes such as the Freshfields Stephen Lawrence scholarship programme, aimed at high achieving young black males. Participating in outreach activities with colleges and universities - Reviewing grant and charity partnership proposals from NGOs to determine who to collaborate with - Facilitating employee engagement activities, ranging from one off volunteer activities to competency-based employee engagement opportunities to support our work - Meeting with Tesco Plc management to showcase my research on how the company could improve and stay on track with current industrial sustainability guidelines
Greeting the customers into this pleasant organic grocery chain, predominantly serving them at the till points and being the first point of contact. Providing excellent customer service and address needs of customers in a timely and effective manner, sampling when requested and giving personal recommendations of products.
Provided support as a member of the grocery team to include receiving and preparing stock, maintaining the grocery floor and displays. Ensuring a positive company image by providing courteous, friendly, and efficient customer service to customers in this busy West London organic giant store.
Access to HE Diploma in Humanities and Social Science. Level 3 Qualification; achieved equivalent to 3 A Levels at BBB. Modules included: Sociology, Psychology, English Literature, Study Skills