Work history
General Manager
Full Time
• Confirmed reservations and communicated with the guests
• Managed finances and assisted the accountant in preparing financial reports quarterly
• Built firm brand
• Built customer loyalty
• Organized the staff
• Managed online reservation sites
• Conducted market research
Key Account Manager
- PrishtinaFull Time
• Built and grew relationship and rapport with clients and team members
• Prepared offers for moving services tailored to clients’ requirements
• Identified and implemented solutions in conjunction with client requirements
• Performed accurate updating and sending of clients’ specific reports
• Consistently demonstrated behaviors that met the company, team and personal ethics and values, in line with the clients values
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Skills
- Socia Media
- Marketing
- Manager
- Assistant Manager
- HR Administration
- Business Operations
- Advertising Communications
- Campaign Planning
- Event Planner
- Project Management
Education
Master Business Administration
Skopje, Macedonia (FYROM)
Relevant subjects: Organization and Management, Compensation and Reward Systems, Human Resources Management, Strategic Management, Negotiations, Business Research, New Product Development, Business Environment, Marketing for Managers, Marketing in Regional Markets.
Bachelor Arts/ Bachelor Science
- Prishtina
Major: Management and Public Policy
Minor: Economics and Statistics
Relevant subjects: Communicating in Business, Psychology, Project Management, New Venture Development, Policy Analysis, Marketing.