Work history
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FounderThe Ubunifu Space
London, United KingdomFull Time
The Founder of the space, i run day to day ongoings with the platform, from admin, to create promo material for the channel while also running the general up keeping for our social media platforms
Sales AssociateJohn Lewis & Partners
London, United KingdomFull Time
• Work In the Audio & Technology Department.
• Dealt with laptops, tablets, cameras, speakers, headphones, TV’s & more.
• Engaged with customers to understand their needs and recommend the best product to meet their requirements.
• I resolved customer product queries and complaints and provided aftersales support.
• I would talk customers through the capabilities and benefits of using different types of electrical products
• I would also give them information on the limitations they may encounter and provide them with demonstrations
• I would also log onto our internal systems and place orders of products for customers to be able to come collect in store or organise a delivery for the customers.
• I would check best sellers in branch and also the best sellers on average in John Lewis as a whole.
• Would then compare figures and would then have to come to a decision with which stock to come out and to go on display in our store.
• Making inbound / outbound calls to customers, suppliers, companies and other branches
• Completing aftersales
• Complaint handling
• Dealing with refunds / exchanges / goodwill
• Training other employee's such as new employee’s or Christmas temporary
• Handling markdown stock, and dealing and sending back of debiting stock
Skills
- You Tuber
- Advertisement
- Marketing
- Digital Content
- Football
- Music
- Music Advertising
- Content
- Final Cut Pro
Education
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BA (Hons) Business ManagementMiddlesex University
- London, United Kingdom
A General business management degree, where we covered a range of subjects such as marketing, advertisement, Accounting, Human Resources, Statistics.
Awards
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You Tube 100k SubscribersYou Tube
A Plaque to celebrate our channel reaching over 100,000 subscribers on our channel