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Caitlin Haynes

Workplace relations advisor

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  • LevelJunior
  • LocationUnited Kingdom
  • AvailabilityLocked Pro Plan feature
  • ProfessionsOther Profession - Opps & Admin Professional


  • Administration
  • Assistant
  • Customer Support
  • Data Entry
  • Email Handling
  • Human Resources
  • Office Management
  • Problem Solving
  • Reception
  • Powerpoint
  • Word Exce
  • Industrial Relations
  • Customer Service and Sales

Work history



The Melbourne Clinic, Healthscope

Apr 2016


Receptionist & Administration

The Melbourne Clinic, Healthscope

Mar 2016 - Apr 2016
  • • Reception duties. • Liaising with general practitioners/other medical professionals. • Completing banking on a daily basis. • Admit and Discharge medical patients. • Completing Admission paperwork. • Complete eligibility checks with health funds. • Compile patient’s histories. • Induction for new employees.


Human Resources Coordinator

St Catherine’s School, Victoria

Feb 2016 - Mar 2016
  • I received a recognition award through the recruitment agency for the work I completed at St Catherines School. • Contracts. • Telephone interviews/screening. • Data Entry. • Updating employees details in Synergetic. • Booking interviews.


Recruitment Administrator

Knight Frank, London Office

Sep 2015 - Dec 2015
  • • Telephone interviews/screening. • Data entry. • Diary Management. • Talent Recruitment.


Workplace Relations Advisor

Yarra Trams, Victoria

Feb 2015 - Mar 2015
  • • Enterprise Bargaining Agreement Benchmarking. • Facilitating Equal Employment Opportunity training for employees. • Involvement with Unions, Right of Entries. • Advising on Industrial Relation matters


Workplace Relations Advisor

Victorian Employers Chamber of Commerce and Industry

Nov 2013 - Jun 2015
  • Advising members on obligations under the Fair Work Act 2009 (‘FWA’) and other relevant legislation and case law. • Drafting and reviewing a number of Fair Work Commission documents including F16 and F17. • Adapting individualised communication strategies when giving advice on legislative requirements. • Drafting information sheets, policies and checklists on a broad range of matters including the FWA and case law. • Designing and facilitating a number of training sessions for VECCI members including ‘Know your award’, ‘New to HR’, ‘Introduction to HR policy and Procedures’ and ‘Equal Employment Opportunity for Employees’. ? • Summarising recent case law decisions for a variety of mediums including VECCI news, e-mail HTML updates, training courses and social media? • Creating wage summaries excels for the annual national wage increase. • Completing wage audits for members. • Recruitment.


Supervisor, Coordinator of Consulting Suites and Outpatients

The Victorian Rehabilition Centre, Healthscope

May 2013 - Nov 2013
  • • Reviewing and updating Policy and Procedure. • Set up new consultation sessions in WebPas (computer system). • Liaising with Clinicians, general practitioners/other medical professionals. • Liaising with insurance companies. • Coordinating new programs and services. • KPIs. • Rostering.


Reception & Admin Part Time Supervisor

Bellbird Private Hospital, Heapthscope

Apr 2011 - May 2013
  • • Arranging patient appointments. • Reception duties. • Liaising with general practitioners/other medical professionals. • Set up new consultation sessions in WebPas (computer system). • Complete daily statistics covering number of Doctors on the day, compared to number of patients seen that day, and labour output that day. • Complete Doctors rent. • Completing banking on a daily basis. • Admit and Discharge medical and surgical patients (paperwork side of admission and discharge). • Complete eligibility checks with health funds. • Complete self funded quotes for surgery for uninsured patients. • Compile patient’s histories. • Recall histories (onsite & offsite). • Call patients coming in for surgery and inform them of their admission time. • Induction for new employees


Sales Assistant & Makeup Artist

Napoleon Perdis

May 2010 - Apr 2011
  • • Make-up artist. • Customer service. • Opening and closing the store (including tills).



Post Graduate Diploma (human Resources and Industrial Relations

The Victorian University, Melbourne, Australia

Feb 2013 - May 2015
  • Human Resources and Industrial Relations


Bachelor of Arts (psychology

Deakin University, Melbourne, Australia

Mar 2009 - Nov 2012
  • Psychology (Major), Communications (Minor)