Work history
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AdministratorNHS Birmingham Children's Hospital
- Birmingham, United KingdomInternship
• Working in the contracting department handling the costs and contracts of CCG’s
• Answering incoming telephone calls and taking messages
• Meeting and greeting private patients
• Collecting and sending relevant information and liaising with consultants
• Dealing with overseas patients
• Updating spreadsheets and recording information
• Taking minutes at meetings
• General administration duties including scanning, filing and photocopying
• Operating a range of internal computer programmes alongside Microsoft Office
• Raising invoices and making credit notes and requests via the Oracle NHS invoicing system
• Handling any credit queries relating to drug costs
• Operating the Lorenzo patient record system
• Working as a part of a team and on my own initiative
• Awareness of Health & Safety
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AdministratorDepartment for Work and Pensions
- Birmingham, United KingdomInternship
• Meeting and greeting customers
• Assisting jobseekers to use the computers and access available vacancies
• Signposting customers to their work coaches for appointments
• Providing a range of handouts
• Creative use of display boards
• Operating Microsoft Office to complete various tasks
• General administration duties including laminating, filing and photocopying
• Teamwork
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Skills
- Photography
- Abobe Creative Suite
- Microsoft Office
- Video Editing
- Social Media
- Office Administration
- Customer Service
Education
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GCSEKings Nortong Girls' School
- Birmingham, United Kingdom
• Educated to GCSE standard in subjects including English & English Literature, Maths, Science, Media Studies, Photography, Religious Studies
• OCR Level 2 National First Award in ICT (Merit)