Carlos Rivera

Reservations agent

  • LocationLondon, United Kingdom


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  • Fashion
  • Art Photography
  • Commercial Photography
  • Digital Imaging
  • Picture Editing
  • Retouching
  • Client Services
  • Editorial
  • Problem Solving
  • Excel
  • Office
  • Photoshop
  • Powerpoint
  • Word
  • Lightroom

Work history


Reservations Agent

Caprice Holdings Ltd

Feb 2013
  • Assist to guests promptly, Being confident in adequately answering guest's queries either answering telephone calls and emails. Making sure all reservations requests are met at all times, going above and beyond expectations where possible. Establishing a good rapport with all guests. Reporting directly to the management with all the cancellation, no shows, large tables and collaborating with the monthly booking trend.




City of Westminster College

Aug 2013 - Jun 2014
  • Photography