- Greeted, registered, and assigned rooms to guests - Answer telephonic and in-person queries related to hotel services and resolved any issues - Process guests’ check ins and outs - Handle payments through cash, checks and credit cards - To be aware of all reservations have the correct deposit taken & be aware of the hotel availability and that every opportunity to maximize room sales is taken.
- Planned, coordinated and executed events – Oversaw the planning and execution of logistics and operations for private meetings, conferences, road/trade shows and special events. - Managed all sort of the event operations – The facility selection, contracting, pricing, transportation, accommodations, food and beverage selections and audio/visual service arrangements. • Supervised production of events – Worked with event sponsors and internal/external teams on all aspects of the planning. • Planned the event floor plan and its budget and produced the event materials and accessories. - Re-assessed the communication plans, special packages, processes, and look-and-feel appeal in collaboration with cross-company teams. - Assisted in achieving business objectives through leads generated from seminars, special events and trade shows. • Negotiated and managed contracts with sub-contractors and vendors. Brands I’ve worked for: BASF - curation assistant & Coordination of the Creator Space BCN Creatathon. Novartis, SEAT & Alstom - Team building and Public pitch training assistant. SANOFI - Crisis training assistant.
- Creative artwork, POS, brand boards, e-flyers and business invitations. - Advance knowledge of the Adobe Creative Suite, including InDesign, Illustrator & Photoshop. - Working alongside Account Manager to keep all materials and campaigns organised – logging coverage, creating reports & mailing. - Contributing to strategy and creative brainstorms - Helping to prepare weekly client updates Brands I’ve worked for: TCN, Dingo, M2 Beauté, Lovable Man, Mhims, Mister Guau, Maria Mare, OHO (Olive Health Oil) & Iberic Box
- Implementation of the new brand image in the presentation of results and future customers on the PPTs & PDFs. - Involvement in proposed brand experience, brainstormings, strategy proposals and content. - Content responsible on Emerge Italy (Spotify App sponsored by Ford). I was used to speak with labels and publishers from all over Europe to make sure we had all the content needed in the app. - Internal meetings with our Branded Experience team in France, Italy and Spain. Keep the communication on how where we doing the proposals for future internationalization of the campaign. - Looking for new media and design programs to create personalized DIY templates for the campaign results. Brands I’ve worked for: Ford, Desperados, José Cuervo, Shell, Beck’s & Spotify (internal communication).
- Dealing with initial inquiries and assessing project feasibility - Collating case-studies to highlight risks and potential of proposed sites - Planning support: preparation, submission, negotiation and monitoring of applications - Researching - Researching applicable policy for proposed advertisement - Assisting on projects where needed Brands I’ve worked for: Cesc Fàbregas, Cesc Fàbregas Academy, INTSIGHT & Alex Corretja.