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Carlota Pereira

Senior Account Manager

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Work history


Senior Account Manager


Nov 2014
  • Responsible for ensuring all the communication with our clients, being responsible for the Portuguese and Dutch markets; • Responsible for negotiating Uniplaces terms and conditions with our clients; • Ensure that our clients’ satisfaction is high while solving though issues such as complaints and cancellations; • Establishing procedures amongst different teams; • Responsible for training and assist new team members, giving them the bases to be a successful account manager.