Work history
Post Sale Administrator
• Issuing shipping quotes, invoices, statements, interest and storage charges to clients for purchased and consigned property.
• Being the client contact for all Post-sale queries, managing all client queries and dealing with any problems via telephone, email and face-to-face.
• Quote processing: accepting shipping quotes, processing changes to shipping quotes, escalating queries from shipping quotes to Post Sale Managers.
• Processing and allocating incoming wire payments to client accounts, uploading payment advices and performing daily reconciliations to ensure completeness.
• Managing the 3rd party payment and the suspense/unidentified account - escalating payments to Post Sale Managers and assisting with resolution.
• Processing 3rd Party collection authorisations.
• Answering phones in respect of any internal queries.
• Authorising the financial release of property.
• Processing VAT refunds and resale certificates.
• Providing assistance to the Post Sale Manager, as directed.
• Document management.
Skills
- Events
- Art Direction
- Administration
- Communication
- Office