Join The–Dots

Carolina Augustin

Post Sale Administrator

  • Create New List

Join our Pro Plan to message Carolina

You can only message people who are following you. If you’d like to message this person, simply join our Recruiter Pro Plan.


  • Events
  • Art Direction
  • Administration
  • Communication
  • Office

Work history


Post Sale Administrator


Sep 2014
  • • Issuing shipping quotes, invoices, statements, interest and storage charges to clients for purchased and consigned property. • Being the client contact for all Post-sale queries, managing all client queries and dealing with any problems via telephone, email and face-to-face. • Quote processing: accepting shipping quotes, processing changes to shipping quotes, escalating queries from shipping quotes to Post Sale Managers. • Processing and allocating incoming wire payments to client accounts, uploading payment advices and performing daily reconciliations to ensure completeness. • Managing the 3rd party payment and the suspense/unidentified account - escalating payments to Post Sale Managers and assisting with resolution. • Processing 3rd Party collection authorisations. • Answering phones in respect of any internal queries. • Authorising the financial release of property. • Processing VAT refunds and resale certificates. • Providing assistance to the Post Sale Manager, as directed. • Document management.