Caroline Ewart-James

Account Manager

  • LocationUnited Kingdom



  • Events
  • Corporate
  • Account Co-ordinator
  • Businesses Development
  • Presenting
  • Account Management
  • Brand Management
  • Client Services
  • Marketing
  • Pitching
  • Problem Solving
  • Strategic Planning
  • Communications
  • Consumer Behavior
  • Ideas Development

Work history


Partnerships Manager

Monitise Content

Apr 2015
  • • Forging strong relationships with (50+) clients and acting as the lead point of contact • Reporting on MoM and YoY client performance, highlighting key trends/areas of improvement and tailoring future campaigns to drive consumer interaction and revenue • Using MS Excel to identify areas to increase client sales/transaction development (Historical/Seasonal etc) • Managing, negotiating and planning client campaigns including promoting seasonal events through a wider suite of services • Negotiating commission increases and flat fees with retailers and agency networks • Working closely with Marketing, PR, SEO and Online Content teams to keep them updated throughout project cycle for any new developments and/or issues as they arise • Attending off-site events to promote brand and ensure presence in the market • Being aware of competitor activity and liaising with decision-makers to keep market presence and on the pulse in an ever changing industry.


Title Manager

Rhinegold Publishing

Apr 2015 - Apr 2015
  • • Managing multiple projects running simultaneously and ensuring objectives, budgets and targets for each are adhered to throughout the cycle. • Forging and maintaining strong relationships with existing clients whilst developing new business • Researching the market, organising and implementing multiple strategies to the needs of each project • Develop strategies and reports with Marketing, Editorial and Production Departments to ensure that strict revenue and deadlines are met smoothly. • Work closely with Finance Director to ensure that all revenue is recorded correctly through Engineshed software. • Working closely with the Editorial team to manage Social Media initiatives for each project


Advertising Sales Executive

Rhinegold Publishing

Feb 2010 - Jan 2012
  • • Maintaining relationships with existing clients while consulting on budgets and negotiating rates for advertising campaigns. • Creating tailored pitches and advertising campaigns for business development initiatives. • Reaching strict and pressured monthly revenue targets and deadlines. • Continual research of the market for most effective revenue opportunities. • Revitalising lapsed business and ensuring client retention. • Maintaining client database with CRM software.



Music English Literature

University of Sheffield

Aug 2006 - May 2009
  • BA Hons