Celeste Greggor

Client Support Manager

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  • LocationLondon, United Kingdom

Skills

 

  • Office Management
  • Excel
  • Office
  • Powerpoint
  • Word
  • Client Service
  • Executive Assistant
  • KPI
  • Reception Cover When Needed

Work history

Currently

Client Support Manager

Thomsons Online Benefits

Jul 2012
  • Responsible for the management of first line support for multi-national customer accounts, leading a team of 20 FTEs - it is my responsibility to ensure exceptional service is delivered for priority accounts and all enquiries are resolved and closed within set out timeframes.

2012

Client Support Associate

Thomsons Online Benefits

Jul 2009 - May 2012
  • Primary role is to deliver an excellent and consistent experience for all clients through telephone calls and email and to offer direct support to our clients and their employees