About me
I'm Charlotte, a Marketing MSc student and communications specialist from Glasgow, Scotland.
I have over 5 years of experience working in customer-facing roles, and around 2 years of marketing experience in both B2B and B2C organisations.
Previously, I have worked as a Marketing Comms intern with MTC in London, and as a Marketing intern for Kelso and Titch Ltd, and I am keen to build on the skills I developed in these roles and the ones I am currently learning in my Marketing course.
Work history
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Digital AmbassadorUnibuddy
Glasgow, United KingdomPart Time
• Admissions contact for prospective students who are interested in Marketing (MSc).
• Helping coordinate virtual open days and business school events.
• Regularly and promptly responding to questions and queries regarding applications, scholarships, student life and accommodation at University of Strathclyde.
• Assisting with Strathclyde Business School Social Media accounts – did an Instagram takeover.
Senior Sales Associateurban outfitters
Glasgow, United KingdomPart Time
• Provide consistent quality customer service measured by positive feedback from customers and management.
• Meticulously handle POS transactions (cash, card, exchanges and refunds) to ensure cashflow was seamless.
• Stay informed about latest sales, promotions and loyalty schemes to effectively upsell.
• Skills developed: excellent communication, sales knowledge, conflict management and leadership.
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Education
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MSc MarketingUniversity of Strathclyde
Glasgow, United Kingdom
Currently on track to achieve a Distinction.
My studies have a distinct focus on B2B and public sector organisations, with an interest in Key Account Management.
In my industry consultancy projects I have worked with SP Energy Network (SPEN) to conduct quantitative research into brand awareness and consumer knowledge of the renewable energy market in Scotland. I have also worked with Isle of Cumbrae Distillers Ltd to plan, conduct market research, and analyse the data to help inform their brand strategies going forward.
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MA HistoryUniversity of Glasgow
- Glasgow, United Kingdom
Achieved a 2:1.
Specialised in 1960s European history - with a distinct focus on UK counterculture and feminist theory.