Experienced Office and Social Media Manager with a demonstrated history of working in the apparel and fashion industry. Skilled in Social Analytics, Business Operations, Social Media, Invoicing, and Logistics Management. Strong administrative professional with a Bachelor of Arts - BA focused in Fine Art: Painting from University of the Arts London.
GW Global Trading is a luxury personal shopping and styling company dealing in high end fashion products that mainly caters to the Asian market. In my role, I manage daily business operations and ensure the smooth running of the office. This includes: • Daily accounting which includes financial reports, budget management and overseeing accounts and invoicing. This requires understanding of accounting theory and practice meticulous attention to detail and the ability to manage and work within budgets. • Communicating with national and international boutiques to acquire specific items as well as negotiating commission based contracts. • Exporting client’s orders globally using DHL which entails working efficiently under pressure supervising the packing items and producing shipping items within tight timescales. • Composing job specifications and managing the hiring process for new employees. • Establishing an engaging social media presence on Instagram and Weibo. • Leading and presenting monthly meetings to plan and schedule the content across the social media. • Assessing the social analytics in order to tailor our content accordingly to reach the monthly targets for growth. Navigating the algorithm changes and altering our approach when necessary. • Introducing and creatively directing weekly photoshoots to create content for the website and social media
Snowden Flood July 2015 – February 2016 - Retail and Studio Assistant Snowden Flood is a design company creating and selling UK made ceramics and items from other small independent designers. Social Media/Marketing • General maintenance and updating of the company’s website. Including writing blog posts, copy for products and updating the website for new product launches and lines. • Maintaining and developing the company’s presence on social media using Instagram, Twitter and Pinterest. • Generating weekly newsletters with Mailchimp. Accounting: • Daily bookkeeping using Xero Accountancy, managing payroll and expenses. • Client and wholesale invoicing and account reconciliation. Customer Service • Controlling inventory of stock, by managing relationships with wholesale manufactures and buyers • Dealing with customers face to face and processing and dispatching online orders.
University of Arts London – Wimbledon College BA in Fine Art, Painting