Charlotte Newell

Volunteer Coordinator

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  • LocationUnited Kingdom

About me

 

A versatile and dedicated graduate seeking an entry-level position in communications, which utilises organisational and interpersonal skills, developed through working within various fast-paced office environments. A hardworking, reliable individual with strong administration abilities and the capability to manage and prioritize tasks and projects exceptionally well. I can interact with people of all ages. I am optimistic, enthusiastic and a great team player.

Skills

 

  • Events
  • Film
  • Marketing PR
  • Theatre
  • TV
  • Management
  • Marketing
  • Networking
  • Problem Solving
  • Project Management
  • Event Planning
  • Office
  • Word
  • Customer Service

Work history

Currently

Office & Events Administrator

Caro Communications

Aug 2015

2015

Volunteer Coordinator

Brighton Dome and Brighton Festival Ltd

Mar 2015 - Apr 2015
  • Researching and writing volunteer policies and procedures (helping to produce an up to date volunteer agreement) -Liaising with departments within their own organisation or with organisations for which they are recruiting volunteers to understand how they work, develop partnerships and assess their volunteering needs (discussing and supporting the needs of my colleagues) -Generating appropriate volunteering opportunities and role descriptions based on the needs of the organisation. -Raising staff awareness of the role and function of volunteers. -Ensuring there is appropriate support and training for volunteers. -Promoting volunteering (internally and externally) through recruitment and publicity strategies and campaigns. -Recruiting volunteers and ensuring they are appropriately matched and trained for a position. -Organising rotas (managed 5) and providing inductions and training. -Monitoring, supporting, motivating and accrediting volunteers and their work. -Offering advice and information to volunteers and external organisations through face-to-face, telephone and email contact. -Attending internal meetings to see how and when the volunteers are needed and how we can help them create a good volunteering experience. -Managing budgets and resources, including the reimbursement of expenses (travel etc) -Working with multiple agencies across different sectors in order to establish good working relationships to influence decisions about volunteering. -Maintaining databases and undertaking any other administrative duties.

2015

Press & Marketing Intern

Brighton Dome and Festival Ltd

Jan 2015 - Mar 2015
  • Supporting both the Press and Marketing teams to help everything run smoothly and maintain the image of the charity. - Collating, scanning and filing press cuttings (In my first week I collated and organised a portfolio of cuttings) - Uploading press releases and maintaining press section of website and dealing with media requests as efficiently as possible - I've built upon my knowledge of using a CMS and adding to the websites (Dome & Festival) - I've aided the Digital Media Officer and have contributed to the social media (I did the #5onFriday tweets as well as controlling the networks on the day of the general booking opening) - Providing podcast and blog support including uploading and transcriptions. - Researching press contacts and bloggers on specific areas of interest - Collating collateral for Festival films (I helped plan and organise the days of filming for the Press Launch film) - Assisting with admin and planning for Festival press and evening launches (18th Feb) - Contacting PR leads for visiting companies and collating contacts and interview avails (I've liaised with many of the acts of Brighton Festival 2015 and the festival's producers in order to update details and keep everyone communicating! and strengthening relationships -Helping other teams when needed and undertaking an array of projects

2014

Order Crew Member & Swing

Ellie Ellie

Nov 2014 - Dec 2014
  • I was part of the new Christmas staff at the award-winning successful local start up business Ellie Ellie. The company sells beautiful bespoke gifts and focuses on it’s British heritage. I was given the trusted role of ‘swing’ which includes learning all of the roles in the despatch, making and customer service areas.This was a brilliant opportunity working within a small business and watching it grow around me!

2014

Gallery Invigilator & Volunteer

Cinecity Brighton Film Festival

Nov 2014 - Dec 2014
  • I volunteered at the BERG exhibition by Anna Deamer, and helped guide visitors around the film set installations and tried to help explain the mystery behind Ann Quinn's enigmatic novel.

2014

Administrative Assistant & Data Clerk

The Data Factory UK

May 2012 - May 2014
  • My role at The Data Factory was mainly admin based work (with Microsoft Office and Apple). I also had a large role in data input tasks. I was based front of house and was the first point of contact for enquiries.

2014

Social Media Intern & Project Assistant

Mifinder

Mar 2014 - May 2014
  • The Mifinder internship began with my role in assisting with press releases and helping target certain communities for the app (MiFinder is a social discovery app in which you can find new friends in new places). I was very fortunate to gain this opportunity and did so through my dissertation topic which focused on technology (specifically mobile dating apps such as Tinder) and how the online dating industry has had to keep up with it evolving. I focused on pursuing various communities (such as local disabled groups and charities) to gain feedback on the app, and emailed lots of press releases out! From being an intern, I was then given the responsibility of controlling the social media platforms, these included Facebook, Twitter, Google+ and Pinterest etc to make sure we were as active as possible and were able to answer any questions users had, I really enjoyed this aspect of the job as I’m very passionate about engagement with the community and having a flexible and adaptable approach to work. I was given responsibility for the planning, development, delivery and evaluation of company’s digital marketing and communications plans through creating a social media strategy. The internship also allowed me to polish my administration skills as well as focusing on developing a good level of attention to detail.

2014

Social Media Assistant, Main Stage Manager and General Volunteer

Kemptown Carnival

Mar 2014 - May 2014
  • I've always had passion for volunteering and helping my local community and thought this was the perfect opportunity to be a part of! I started off as a general volunteer, for example I helped at multiple fundraisers leading up towards the main event. I then assisted with the social media (Facebook page) which was a very important responsibility as it led people to give money (through our kickstarter campaign and attending fundraisers etc). On the day of the Kemptown Carnival my role was managing the main stage, which included liaising with the acts/bands, helping set up the stage and making sure everyone was happy with a large focus on time-keeping! I've loved helping out with this project, and will most likely offer to help next year!

2014

Media Studies Undergraduate Rep (second & Final Year Students

University of Sussex

Sep 2012 - Apr 2014
  • Being a student representative, I feel is a very rewarding role as you are entrusted by students and members of staff to give your best in order to improve student experience, especially when students feel they can trust you enough to tell you their issues. My role involved sharing praise and suggestions for improvement at many meetings throughout the term as well as liaising with students.

2014

Marketing Volunteer & Festival Ambassador

Brighton Dome and Brighton Festival Ltd

Mar 2014 - Apr 2014
  • My role involved being the first point of contact for the public for information. For example directions for where they needed to go, or just how to get tickets for certain events etc. It was really exciting being part of a month-long celebration of local art and events.

2013

Stockroom Assistant & Team Leader

Next

Apr 2013 - Dec 2013
  • This position taught me that teamwork and timekeeping is very important in the workplace – especially when you need to meet certain targets. I was also asked by my superior to lead and train new members of the team.

2013

Girl Guide Leader

2nd Burgess Hill Guides

Jun 2007 - Aug 2013
  • I've always been passionate about helping others and this stemmed from my involvement with the Girl Guides. Some of my best childhood memories happened at Girl Guides, so once I reached the maximum age, I decided that I wanted to be a part of the team of leaders scheme in order to help the girls have as good opportunities as I did when I was their age. The role involved holding a lot of responsibility (especially on trips out), but also creativity, as keeping twenty-odd 10-14 years olds all interested in the same activity was no easy feat.

Education

2014

Media Studies BA Known as Media Studies and Communications BA

University of Sussex

Sep 2011 - Apr 2014
  • Theory based media degree 2:1

2011

Media Studies (a*), Sociology (a), Film Studies (b), History (D

Central Sussex College

Aug 2009 - May 2011
  • 4 A LEVELS A*, A, B, D, Key Skills

2009

Media Studies (a*), R.E (a), French (b), P.E (b), Science (b), Advanced Science History (b), Englis

St Pauls Catholic College

Aug 2005 - May 2009
  • GCSEs Ten subjects (1A*,1A,5Bs and 3Cs)

Awards

2009

Duke of Edinburgh

Duke of Edinburgh

  • SILVER

2008

Duke of Edinburgh

Duke of Edinburgh

  • BRONZE