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Charlotte Newell

PR & Charities Officer

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  • LevelMid Level
  • LocationUnited Kingdom
  • AvailabilityLocked Pro Plan feature
  • ProfessionsChief Communications Officer - Project Manager

About me

A versatile and dedicated communications professional (University of Sussex 2014) with extensive experience in charity and media sectors. Is able to successfully utilise strong organisational and interpersonal skills, developed through working within various fast-paced environments. A hardworking, reliable individual with the ability to manage and prioritize projects exceptionally well. Confident at running publicity campaigns and delivering positive coverage as well as generating internal communications strategies. A confident first point of contact for incoming enquiries, creation of communication materials and implementation of campaigns. A talented Press Officer inspired to create new ideas and identify engaging campaign opportunities with a focus on continuous improvement and handling emerging industry issues. A creative thinker with experience in corporate communications, crisis management with a can do attitude.

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Skills

  • Events
  • Film
  • Marketing PR
  • Theatre
  • TV
  • Management
  • Marketing
  • Networking
  • Problem Solving
  • Project Management
  • Event Planning
  • Office
  • Word
  • Customer Service
  • Public Relations
  • Communication
  • Media Relations

Work history

Currently

PR & Charities Officer

JoJo Maman BeBe

Feb 2018
  • London, United Kingdom
  • Full Time
  • Manages daily requests from journalists, identifying opportunities for product placements and features and manages sample flow. ●Writes and schedules bi-weekly press releases and compiles and creates visual assets including lookbooks. ●Organizes fundraising events for in-house charity Nema and the manages the implementation of the yearly recycling initiative From a Mother to Another. ●Manages Eloise, the JoJo mascot (Citroen HY), and works with the retail marketing team to organise an event calendar. ●Champions our B Corp status by leading B Corp audit and producing monthly newsletters on all corporate social responsibility news. Acts as the face of the brand in external meetings.

2018

Press Assistant

Southbank Centre

Mar 2016 - Feb 2018
  • London, United Kingdom
  • Full Time
  • Assisted with the smooth running of the press office by providing efficient and effective support for the press team and acted as the first point of contact for general enquiries and crisis communications. ● Delivered effective communications campaigns and internal communications across a range of communications channels and distributed internal news, updates and formal communications ● Positively communicated the Centre’s corporate and artistic vision and coordinates project work in close liaison with the Senior Press Manager ● Managed the press cuttings system including circulation and archiving ● Managed the press ticket scheme on a daily basis for all performing arts events across the site, liaised with reviewers, promoters and the box office, handling all enquiries relating to press tickets ● Created, managed and regularly updated media lists as part of a comprehensive central media database ● Collated and sent out information to journalists and external partners on a regular basis in line with major press and listings deadlines. Coordinated and managed an image database and helped set up press conferences, photo-calls and briefings. ● Maintained and regulated computer-based information storage systems , managed and coordinated the press office section of the website and oversaw film crews and photographers, assisted with mail-outs, filing, proof reading and photocopying.

2016

Office & Events Administrator

Caro Communications

Aug 2015 - Jan 2016
  • London, United Kingdom
  • Full Time
  • Provided front-of-house service, acted as the face of Caro Communications being the first point of call for the public and visitors to the office, ensuring that visitors are properly greeted, guided to meeting rooms and made comfortable. – Reception tasks included answering the phone, ensuring that messages are received and responded to by appropriate manager. – Liaised with couriers to send and receive parcels, acting as first point of contact for deliveries and managing office post and emails daily. – Office housekeeping. – Diary management ensuring that team whereabouts/meetings are up to date, Google Calendar and meeting room management. – Made travel arrangements for meetings as and when required for Directors and Account Directors – Updated company contact database. – Assisted the Office Manager in keeping all office records, office manual, office policies, insurances, procedures, systems, documents, templates up to date and communicating changes to staff. – Filing and archiving. – Assisted the Office Manager and Finance team in the co-ordination, raised and chased invoices. – Monitored and reconciled credit card statements in co-ordination with the Finance team and Office Manager. – Ensured that all invoices/remittances/ were forwarded to the Office Manager and Finance team for authorization and payment. – Monitored general office expenditure. – Built strong working relationships with suppliers

2015

Volunteer Coordinator

Brighton Dome

Mar 2015 - Apr 2015
  • Brighton, United Kingdom
  • Freelance
  • Researching and writing volunteer policies and procedures (helping to produce an up to date volunteer agreement) -Liaising with departments within their own organisation or with organisations for which they are recruiting volunteers to understand how they work, develop partnerships and assess their volunteering needs (discussing and supporting the needs of my colleagues) -Generating appropriate volunteering opportunities and role descriptions based on the needs of the organisation. -Raising staff awareness of the role and function of volunteers. -Ensuring there is appropriate support and training for volunteers. -Promoting volunteering (internally and externally) through recruitment and publicity strategies and campaigns. -Recruiting volunteers and ensuring they are appropriately matched and trained for a position. -Organising rotas (managed 5) and providing inductions and training. -Monitoring, supporting, motivating and accrediting volunteers and their work. -Offering advice and information to volunteers and external organisations through face-to-face, telephone and email contact. -Attending internal meetings to see how and when the volunteers are needed and how we can help them create a good volunteering experience. -Managing budgets and resources, including the reimbursement of expenses (travel etc) -Working with multiple agencies across different sectors in order to establish good working relationships to influence decisions about volunteering. -Maintaining databases and undertaking any other administrative duties.

2015

Press & Marketing Intern

Brighton Dome

Jan 2015 - Mar 2015
  • Brighton, United Kingdom
  • Internship
  • Supporting both the Press and Marketing teams to help everything run smoothly and maintain the image of the charity. - Collating, scanning and filing press cuttings (In my first week I collated and organised a portfolio of cuttings) - Uploading press releases and maintaining press section of website and dealing with media requests as efficiently as possible - I've built upon my knowledge of using a CMS and adding to the websites (Dome & Festival) - I've aided the Digital Media Officer and have contributed to the social media (I did the #5onFriday tweets as well as controlling the networks on the day of the general booking opening) - Providing podcast and blog support including uploading and transcriptions. - Researching press contacts and bloggers on specific areas of interest - Collating collateral for Festival films (I helped plan and organise the days of filming for the Press Launch film) - Assisting with admin and planning for Festival press and evening launches (18th Feb) - Contacting PR leads for visiting companies and collating contacts and interview avails (I've liaised with many of the acts of Brighton Festival 2015 and the festival's producers in order to update details and keep everyone communicating! and strengthening relationships -Helping other teams when needed and undertaking an array of projects

2014

Order Crew Member & Swing

Ellie Ellie Ltd

Nov 2014 - Dec 2014
  • Hove, United Kingdom
  • Full Time
  • I was part of the new Christmas staff at the award-winning successful local start up business Ellie Ellie. The company sells beautiful bespoke gifts and focuses on it’s British heritage. I was given the trusted role of ‘swing’ which includes learning all of the roles in the despatch, making and customer service areas.This was a brilliant opportunity working within a small business and watching it grow around me!

2014

Gallery Invigilator & Volunteer

Brighton Cine-City

Nov 2014 - Dec 2014
  • Brighton, United Kingdom
  • Full Time
  • I volunteered at the BERG exhibition by Anna Deamer, and helped guide visitors around the film set installations and tried to help explain the mystery behind Ann Quinn's enigmatic novel.

2014

Marketing Volunteer & Festival Ambassador

Brighton Dome

Mar 2014 - Apr 2014
  • Brighton, United Kingdom
  • Freelance
  • My role involved being the first point of contact for the public for information. For example directions for where they needed to go, or just how to get tickets for certain events etc. It was really exciting being part of a month-long celebration of local art and events.

2014

Social Media Intern & Project Assistant

MiFinder

Mar 2014 - May 2014
  • Brighton, United Kingdom
  • Freelance
  • The Mifinder internship began with my role in assisting with press releases and helping target certain communities for the app (MiFinder is a social discovery app in which you can find new friends in new places). I was very fortunate to gain this opportunity and did so through my dissertation topic which focused on technology (specifically mobile dating apps such as Tinder) and how the online dating industry has had to keep up with it evolving. I focused on pursuing various communities (such as local disabled groups and charities) to gain feedback on the app, and emailed lots of press releases out! From being an intern, I was then given the responsibility of controlling the social media platforms, these included Facebook, Twitter, Google+ and Pinterest etc to make sure we were as active as possible and were able to answer any questions users had, I really enjoyed this aspect of the job as I’m very passionate about engagement with the community and having a flexible and adaptable approach to work. I was given responsibility for the planning, development, delivery and evaluation of company’s digital marketing and communications plans through creating a social media strategy. The internship also allowed me to polish my administration skills as well as focusing on developing a good level of attention to detail.

2014

Social Media Assistant, Main Stage Manager and General Volunteer

Kemptown Carnival

Mar 2014 - May 2014
  • Brighton, United Kingdom
  • Freelance
  • I've always had passion for volunteering and helping my local community and thought this was the perfect opportunity to be a part of! I started off as a general volunteer, for example I helped at multiple fundraisers leading up towards the main event. I then assisted with the social media (Facebook page) which was a very important responsibility as it led people to give money (through our kickstarter campaign and attending fundraisers etc). On the day of the Kemptown Carnival my role was managing the main stage, which included liaising with the acts/bands, helping set up the stage and making sure everyone was happy with a large focus on time-keeping! I've loved helping out with this project, and will most likely offer to help next year!

2013

Stockroom Assistant & Team Leader

Next Ltd

Apr 2013 - Dec 2013
  • Brighton, United Kingdom
  • Freelance
  • This position taught me that teamwork and timekeeping is very important in the workplace – especially when you need to meet certain targets. I was also asked by my superior to lead and train new members of the team.

2014

Media Studies Undergraduate Rep (second & Final Year Students

University of Sussex

Sep 2012 - Apr 2014
  • Brighton, United Kingdom
  • Freelance
  • Being a student representative, I feel is a very rewarding role as you are entrusted by students and members of staff to give your best in order to improve student experience, especially when students feel they can trust you enough to tell you their issues. My role involved sharing praise and suggestions for improvement at many meetings throughout the term as well as liaising with students.

2014

Administrative Assistant & Data Clerk

The Data Factory

May 2012 - May 2014
  • Burgess Hill, United Kingdom
  • Freelance
  • My role at The Data Factory was mainly admin based work (with Microsoft Office and Apple). I also had a large role in data input tasks. I was based front of house and was the first point of contact for enquiries.

2013

Girl Guide Leader

Girl Guiding UK

Jun 2007 - Aug 2013
  • Burgess Hill, United Kingdom
  • Freelance
  • I've always been passionate about helping others and this stemmed from my involvement with the Girl Guides. Some of my best childhood memories happened at Girl Guides, so once I reached the maximum age, I decided that I wanted to be a part of the team of leaders scheme in order to help the girls have as good opportunities as I did when I was their age. The role involved holding a lot of responsibility (especially on trips out), but also creativity, as keeping twenty-odd 10-14 years olds all interested in the same activity was no easy feat.

Education

2014

Media Studies BA Known as Media Studies and Communications BA

University of Sussex

Sep 2011 - Apr 2014
  • Brighton, United Kingdom
  • Theory based media degree 2:1

2011

Media Studies (a*), Sociology (a), Film Studies (b), History (D

Central Sussex College Haywards Heath

Aug 2009 - May 2011
  • Haywards Heath, United Kingdom
  • 4 A LEVELS A*, A, B, D, Key Skills

2009

Media Studies (a*), R.E (a), French (b), P.E (b), Science (b), Advanced Science History (b), Englis

St Paul's Catholic College

Aug 2005 - May 2009
  • Burgess Hill, United Kingdom
  • GCSEs Ten subjects (1A*,1A,5Bs and 3Cs)

Awards

2009

  • SILVER

2008

  • BRONZE