Charlotte Williams

PA

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  • LocationLondon, United Kingdom

About me

 

Reliable, motivated and articulate with extensive experience in providing administrative support at a senior level with a professional, discreet and can-do approach. Enthusiastic, well organised with excellent attention to detail and a desire to achieve high standards of work. Good time management and prioritisation support an ability to work efficiently under pressure and to tight deadlines.

Skills

 

  • Events
  • Client Services
  • Problem Solving
  • Project Management
  • Coordination
  • Event Execution
  • Event Organisation
  • Environment
  • Relationship Management
  • Excel
  • Office
  • Word
  • Project Event Management
  • Operations Admin
  • Operations Coordinator

Work history

Currently

PA to Partner & Business Services Team

Skillcapital

Jul 2014
  • Skillcapital is a specialist executive search and advisory business focused exclusively on the private capital industry. Diary management and general responsibilities - Organise and manage any client or executive events hosted by the Partner and/or firm - Monitor both candidate and client coverage with regards to business development and marketing - Proactively managing Partner’s complex diary as well as multiple team diaries, arranging conference calls and travel where appropriate - Attending team meetings and taking notes and actions - Processing expenses, including candidate expenses where necessary Project Co-ordination for searches - Managing multiple diaries both internally and externally; working with clients, candidates and investors - Liaising with clients and candidates to set up meetings around the world, under various time zones - Preparing and checking client documentation to ensure documents are sent out complete, up to date and on time - Monitoring project milestones, candidates in progress and team to-dos - Updating teams on process status at all times - Communicating next steps with candidates - Maintaining the CRM database and ensuring data integrity remains high - Reminding Partner and team in advance of deadlines

2014

EA to Robert Bailey

Robert Bailey Property Ltd

Jan 2016 - Jul 2014
  • Robert Bailey Property Ltd is a high profile property company and buying agent, boasting an enviable client list. Assisted on both a business and personal level, managed the smooth running of the office and provided support to Robert’s business partner on a day to day basis. Press and PR/website - Managed and updated records of all recent press and archived (digital and hard copy) - Worked alongside external PR manager to ensure that RBP was achieving sufficient and relevant coverage Extensive diary & meeting management - Co-ordinated internal and external meetings, liaising with both clients and partners in a professional and articulate manner - Prepared the necessary documentation for meetings (presentations, word and excel reports etc) - Arranged any personal functions and travel where required First point of contact for business clients and external parties - Dealt with incoming enquiries and directed them in a discreet, professional and appropriate manner - Established and maintained relationships with business partners Inbox management - Flagged any important emails and prioritised inbox - Replied on behalf of Robert Bailey where appropriate Processing expenses and invoicing - Processed expenses and invoices; working with company accountant to get these paid and up to date - Managed the raising, and processing of all client invoices CRM - Maintained CRM database to make sure all enquiries an client details are up to date - Undertook research for any new business related meetings or potential client introductions Office management - Dealt with contractors and landlords in relation to all building/office issues - Managed and maintained supplier accounts

2013

Executive Assistant to the COO

Criteo Ltd

Aug 2011 - Dec 2013
  • Criteo is a company that works with Internet retailers to produce and serve personalized online display advertisements to consumers that have previously visited the advertiser's website. Provided 1:1 support to the COO as well as the Chief Product Officer, both board members. Coordinated travel arrangements, expenses, business correspondence and event management as well as other business and personal matters with discretion and confidentiality. Event management - Organised and assisted with the co-ordination, planning and execution of firm wide and global events and projects - Co-ordinated global quarterly 3-day internal conferences for the executive group (30 ppl). Sourcing suitable venues, building the agenda, guest lists as well as organising travel and accommodation for those attending. - Planned and managed global client dinners on behalf of COO Personal support - In depth support including tax, private social engagements, relocations (international), family holidays and travel First point of contact for queries - Dealt with enquiries to the best of my knowledge and escalated where necessary - Communicated effectively with management to ensure smooth running of business elements in their absence Processing expenses and invoicing - Compiled, submitted and managed expenses within the company guidelines - Managed budgets and supplier invoices Extensive diary management (local and international) - Proactively managing complex diaries - Prioritisation of meetings and travel schedules for both business and personal appointments - Organised internal and external conference and video conference calls for up to 50 people and up to 6 countries - Built a rapport with global staff (including management and senior level), clients and their assistants as well as board members Meeting participation and co-ordination - Managed all arrangements for meetings, ensuring that all relevant documents are ready and refreshments/lunches are ordered where appropriate - Produced meeting agendas, presentations and meeting papers - Took minutes and produced and distributed actions in a timely manner - Delegated actions to key team members when needed, following up to ensure execution if necessary Complex national & international travel co-ordination - Produced detailed travel itineraries as well as meeting and travel documentation - Organised travel visas where necessary General office administration - Responsible for incoming/outgoing post, ordering stationery, business cards and any ad hoc items for manager and the team - Co-ordinated office moves and desk changes - Maintained paper and electronic filing systems as well as setting up systems and procedures for efficiency

2011

Office Manager & PA

GBH

May 2010 - Sep 2011
  • - Oversaw and maintained the daily running of the studio. Answering telephones, dealing with incoming and outgoing post, responsible for reception and booking couriers and taxis, greeting clients and dealing with general email requests - Corresponding with clients and suppliers on behalf of the directors and design teams

2009

Isle of Wight Festival 2009 Rayban Rooms Event Staff (logistics & Co-ordination

Capitalize

May 2009 - Jun 2009

Education

2006

Media Cultural Studies

Nottingham Trent University

Aug 2003 - Jul 2006
  • 2003-2006 Nottingham Trent University - BA (Hons) Media and Cultural Studies, 2:1 Modules Include; Practical Media, Broadcast Journalism, Film Studies, Media Techniques, Cinema Studies, Analysing Popular Culture, Media Literacy and Media and Cultural Studies.

2002

A Levels

Oakham School

Aug 2000 - Jul 2002
  • 2000-2002 Oakham School - A-Levels Business Studies: C English Literature: D Ethics and Philosophy: B

Awards

2004

4 Week Cookery Course

  • Taking from 25 years of experience as a professional cook and teacher, Rosie Davies ensures you leave with much more than a list of recipes to take home; she gives you an understanding of ingredients (much of which you will handpick from local markets and from her own vegetable garden), culinary skills and methods to practise and perfect, and meal planning for the evening's dinner. The Four-week residential course includes: