Currently working within the Motorsport ticketing industry, I am very passionate about the customer experience. I tend to be very creative in my approach and very much lead with a genuine compassion for people. With having 14 years of customer service experience, I’m very skilled at conflict resolution and have exceptional customer relationship skills.
I have 8 years of experience in managing teams ranging from 4 to 30 people and I see myself as a strong leader. Being acutely attentive to employees’ and customers’ needs, I have a very empathetic approach in the way I work and show a genuine care in how I manage people. As a Manager, I always listen to my team and I offer them to give me criticism if ever I make a mistake, so that I can learn from it and grow.
To put it simply, I am a huge people person and I care deeply about my profession. The biggest thing for me in my working life is that I enjoy what I do and the people that I do it with.
Skills
- Listening Understanding and Delivering
- A Consistent Team Player with Strong Customer Service Skills
- Administrative Organisational Skills
- Ability to Communicate Both Orally and with Writing
- Female Singer
- Friendly and Outgoing
- Efficient Time Management and Prioritizing Things
- Ability to Communicate with Both Teammates and Clients
- Management
- Customer Experience