Chelsea Lucas

Creative studio manager

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  • LocationLondon, United Kingdom

Skills

 

  • Fashion
  • Digital Media
  • Events
  • Marketing PR
  • Promotions
  • Creative Agency
  • Digital Agency
  • Client Services
  • Customer Services
  • Market Research
  • Problem Solving
  • Excel
  • Office
  • Powerpoint
  • Word

Work history

Currently

Marketing Intern

Karen Millen

Sep 2015

2015

Creative Studio Manager

1984 London

Apr 2014 - Jul 2015
  • My position as the Creative Studio Manager at a boutique Creative Agency has been very versatile. I have had the accountability for managing projects as well as studio administration and the opportunity to work on an in-house marketing project. Digital Project Management duties: - Sourcing developers, organising resources and briefing the team. - Creating time plans and signing off digital specifications. - Repeatedly monitoring progress and keeping the team on schedule to meet set milestones. - Constantly communicating with our clients by sending daily/weekly reviews and efficiently responding to client requests. - Making sure digital projects are completed on time and exceed client expectations. Marketing duties: - Working alongside our Marketing Executive to implement a marketing strategy for the launch of our in-house iOS application. - Sourcing and visiting groups to promote and introduce the app. - Building strong relationships with well-known ambassadors to represent the app via social media, scheduling phone calls and meetings. - Conducting thorough research through online surveys and face-to-face interviews. - Planning an event as part of the first phase of our marketing plan. Other duties - Social Media. - Maintaining our online blog. - Studio Administration

2013

Sales Advisor

Topshop

Jan 2013 - Dec 2013
  • Shop floor responsibilities: - General customer service. - Working as part of a team to drive sales. - Dealing with customer queries and complaints. - Fitting room support. - Stock Control. I engaged in visual merchandising duties during busy periods to prepare the store for the SS / AW change over.

2012

Sales Consultant

Selfridges

Aug 2012 - Dec 2012
  • Menswear Luxury Fashion Department - Advice and guidance on the craft of Gucci shoes. - Greeting customers and assisting on style and fit.

Education

2014

Fashion Promotion and Imaging

University for the Creative Arts

Aug 2011 - Apr 2014
  • Fashion Promotion and Imaging

Awards

2015

PRINCE2 Foundation in Project Management

PRINCE2

  • BCS, The Chartered Institute for IT