Experienced Event Management and Operations professional with over ten years’ experience delivering large scale National and International major sport, music, corporate events and exhibitions. Excelling at new events and delivering strategic solutions with a passion for building exceptional client and stakeholder relationships and inspired collaborative teams. A competent and highly respected operator with excellent project management skills, successful line management, technical assistance with a keen commercial eye and brand awareness. Highly committed to innovation and growth at senior level delivering outstanding events, teams and customer service.
• Venue management. Managing overall processes, integrating teams and delivering facilities for The London Triathlon (30K) London International Music Show (23K), exhibitions (20K), large scale cultural events (30K), and Government Elections and Corporate events. • Commercial negotiation: Identified operational conflicts during sales process. Controlled budgets to ensure sensible resource allocation enabling practical growth whilst maximising revenue. • Event Strategy: Detailed operational scheduling and risk management. Responsible for cross functional delivery, cultivating excellent collaborations with security, stewarding, catering, logistics, data and technology, logistics, facilities, guest services and transport to ensure efficient events delivered within key timelines. • Technical regulation of event plans. Risk assessments of floor plans; manage approvals of complex structures, rigging, stages and platforms. • Lead Stakeholder management. Managing client relationships, resolving production conflicts with Local Government, Emergency services and Venue Safety management to secure statutory license approvals. • External account management and complex multi-site planning delivering an integrated operation under strict deadlines to provide clear running routes and safe water during planning of London Triathlon. • Spearheaded change in client management produced Exhibition manuals and Organiser Handbooks offering clients a comprehensive guide to venue set up and event management on site. • Strategic event solutions and consultation to new clients demonstrating multi-purpose use, effective resource allocation, event scheduling and safety planning to ensure best practice leading to increased client portfolio.
• Lead venue management of Palace events: Live Concerts (8K), Exhibitions (60K) Corporate events and Banquets (2K) as well as Sport, Broadcasts, Music videos, Film/Music and location shoots. • Safety Officer: Fulfilled licensing conditions, statutory approvals and Concert curfews whilst chairing multi-agency meetings. Successful negotiation with local authorities to approve and agree police presence, security and emergency services on site. Full Safety checks actioned pre and during Shows. • Acting Senior Events Manager: Event strategy, calendar management, integration of services and facilities, contractor, account and line management. Reviewed and improved event processes to streamline department whilst incorporating budget control, event delivery and customer relationship management. • Resource allocation: Recruitment, induction and assessment of Contractors, Suppliers and Staff including Fire, Medical, Stewarding, Transport, Catering, Cleaning, Facilities, Technical and Grounds team. • Technical expertise: Review of complex, double decker and seating structures, provision of data and power connections, ensuring safe rigging to ensure successful delivery of Exhibitions. • Commercial negotiation: Reduced costs including data installation and branding whilst increasing revenue by improving services, delivering better quality and proving financial value.