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Claire Wilson

Information Systems Assistant

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  • LevelMid Level
  • LocationHornchurch, United Kingdom
  • AvailabilityLocked Pro Plan feature
  • ProfessionsWebsite & Digital Designer - Marketer - Event Manager


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About me

A highly motivated, organised and enthusiastic professional who is both adaptable and ultimately responsible for delivering a wide section of successful events amd marketing plans of varying sizes. I am looking for my next challenge that will push me and draw upon the many, varied skills I have developed so far throughout my career, but most recently at the British Orthopaedic Association and its associated specialist societies. With a clear, logical mind and a practical approach to problem solving, I have enough drive to see through any project to successful completion. Whether working on my own initiative as a self-starter, as part of a team, or as overall person responsible, I know how to bring the relevant stakeholders and clients together to impart their messages.


  • Advertising
  • Events
  • Marketing PR
  • Design
  • Wordpress
  • Excel
  • Office
  • Photoshop
  • Powerpoint
  • Word
  • Event Operations
  • Event Promotion

Work history


Information Systems Assistant

British Orthopaedic Association

Mar 2014
  • Having seen the majority of the events modules and various marketing literature move over into the IS department, I duly followed and was accepted to become part of this expanding team. All onsite technical support, pre-event, onsite registration and event websites and marketing are placed under this team’s remit. Using WordPress and open source PHP web- based applications, we advertise on all available outlets. Including social and digital marketing, creating onsite ‘tweet walls’ and other delegate interactions along with using Yoast’s SEO plugin, ensuring all BOA online content is SEO optimised and reportable. Within the event-specific WordPress website, Event Espresso combined with Gravity Forms was our chosen method of delegate registration and distribution of Certificates of Attendance. Having created submission forms for Calendar additions and the main staff ‘Contact Us’ functionality, I was able to re-use these skills and produce the Certificates of Attendance and send each attended delegate a link containing a query string to ensure their certificates were correct prior to completion. Additional skills acquired during this time: • Technical Support to BOA Membership and Staff (remotely and onsite) • Online presence development, maintenance and communications • Perform installations, upgrades and preventative maintenance on staff computers • Provide training on systems and hardware • On-site delegate management and registration systems


Specialist Society Coordinator

British Orthopaedic Association

Mar 2015 - Mar 2011
  • I was assigned an additional role of events and general administrative support for 7 out of 16 of our specialist societies. Each society is independently run from the main BOA with its own membership, database, branding and strategy. They operate in a similar, but smaller scope to service their membership through Professional Practice, Education & Training and Developing Research. • Created & coordinated Newsletters • Separate database administration and analysis • General member enquiries & support • New Membership Application processing • Coordinated their Abstract Handling


Congress & Courses Project Manager

British Orthopaedic Association

Mar 2011 - Mar 2014
  • A newly formed events team in the summer of 2011 enabled me to focus my energies and concentrate my skills in promotion, delegate support and technical support. Since then, I have delivered the operational support to our Head of Events, including our annual, 4 day, multi-stream, continuing education and revalidation congress that is regarded as the largest one-stop-shop event within the musculoskeletal specialties with over 2000 delegates, 80 exhibition stands, 16 specialist societies and 140 speakers. My skills in acquired during this time included, but are not limited to: • Assisting in the overall Management of: o Annual Congress : 4 day Congress and exhibition o Annual Instructional Course: 2 day training course o Train-the-trainers course: 2 day training course (minimum 3 times a year) • Programme content planning, organisation and speaker acquisition in collaboration with BOA Officers • AV Selection, Hire and Implementation • Abstract management • Delegate Registration • On-site delegate and technical support & management • Host and staff management onsite • Production of all graphics & branding of event documentation, websites and social media • Design & coordination of all print media • Creation and dissemination of the revalidation certificates and event evaluation • Production of delegate badges and tickets • PR, Media and Marketing of events to ensure financial targets and overall strategic objectives are achieved


Office Support Manager

British Orthopaedic Association

Jun 2006 - Mar 2008
  • Starting in the receptionist’s position, I was the first point of contact for all visitors and soon took on more responsibilities as my role developed to include the liaison with and delivery of both internal staff meetings and external committee meetings: • Meeting room bookings • Onsite catering coordination • Allocation and setup of audio visual equipment • Production and collation of supporting papers • I also led registration for the Annual Congress



ICT Graphic Design

Barking Abbey Sixth Form

Aug 2000 - Jun 2002
  • Information Technology & Graphic Design