Claudia Costa

Senior Sales Associate and Visual Merchandising InStore

  • LocationLondon, United Kingdom



  • Fashion
  • Advertising
  • Events
  • Marketing PR
  • Visual Arts
  • Excel
  • Powerpoint
  • Word

Work history


Senior Sales Associate & Visual Merchandising Instore

Miumiu Prada Group

Sep 2015
  • Provide Excellent Customer Service Attending VIC In charge of the Visual Merchandising Duties in the Store


Senior Sales Associate & Visual Merchandising In Store

Miu Miu Prada Group

Aug 2015 - Feb 2016
  • • Assist the efforts of the store and all associates at the location. • Maintain solid communication and feedback relationship with store management. • Hold complete knowledge of and strictly abide by the company’s approach and systems • Ensure interior and exterior of store is kept to company standards • Seek to gain knowledge of principles and methods for showing, promoting, and selling products. This includes product demonstration, sales techniques, and sales control systems. • Maintain team environment between associates. • Protects sales associates and customers by providing a safe and clean environment. • Actively participate in the Marketing activities.


Visual Merchandising Coordinator


Aug 2012 - Mar 2015
  • • Led a team of five people – assistants and an analyst. • Liaised with buying, design and marketing to create design themes and plans, including window and in-store displays. • Conducted research on current and future trends in design and lifestyle on the market. • Maintained a budget and negotiated with suppliers of visual materials. • Motivated teams to complete displays to tight deadlines. • Screening: short listing candidates sourced through portal (Naukri, Monster, Times jobs and LinkedIn) and validating them on their experience and interest on the ?role. • Hiring interns. Training the interns according to the companies values • Coordinated weekly window and floor updates, including the development of different merchandise set options for the South and North Region Stores. • Created visual merchandising packs and communicated visual guidelines including layout principles, visual dressings and signage. • Visited branches to coach in-store visual merchandising and sales teams to interpret the guidelines and trained them in the execution of the visual con


Sales Associate


May 2010 - Mar 2012
  • • Costumer service: sale of ready to wear shoes and handbags. • Provide after sales services • Look after VIP customers • Keeping in touch with the VIP customers regarding new Prada products and more. • Participating in sale trainings and developing


Executive Fashion Producer


Mar 2009 - Mar 2010
  • Producer of magazines covers, fashion catalogues, advertising campaigns including tv. Selected photoshoots backgrounds and locations and contract suppliers.


Fashion Producer Assistant

Cristina França

Mar 2009 - Mar 2010
  • • Assisted in the production and development of advertising campaigns. • Supplier relationship management (agencies and models). Here you need more details like approaching agencies proposing new business ideas, helping with the sourcing, selecting the models.


Executive Account

JZ Brasil

Mar 2009 - Mar 2010
  • • Communication and definition of visual identity ( Exhibitor Guide ) • Sales negotiations and partnerships booths • Selection and contact with international speakers • Coordination of Congress - 1st World Cardiology and other medical area , Golf Tournament - Golf Club Faldo Series Itanhangá and Costa do Sauipe


PR & Marketing Executive


Mar 2008 - Mar 2009
  • Dealing with international distributors, Relationship management, Sales and International trade marketing management and coordination, Event planning (Who's Next Dubai) Prospecting new customers



Advertising and Marketing

Faculdade da Cidade

May 2001 - Dec 2005
  • Advertising


Fashion Design

Universidade Candido Mendes

Feb 1999 - Dec 2001
  • Fashion