About me
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Work history
Client Engagement Coordinator
Workshop Coordination
• Successfully schedules UK and global roll-outs, managing to tight timelines and resources.
Faculty Management
• Receives constant positive faculty feedback – Maintains a 90%+
in the faculty satisfaction post-delivery forms as part of my objectives.
Project Management
• Manages key milestones and deliverables from scoping to post-delivery; ensuring deadlines are met.
AREAS OF EXPERTISE
• Respond in a timely manner to scheduling requests from clients.
• Ensure that platforms/tools such as the ILS and i-Coach reflect the correct deliverables.
• Communicates internally to confirm that prework, and simulations are launched promptly.
• Responsible for action and risk logs
• Worked closely with Internal faculty and Design/Development Teams to execute logistic support, including domestic and international travel arrangements.
• Knowledge of international visa applications.
• Quality assurance check on distant workshop materials and documents.
• Coordinates Subject Matter Expert calls between key stakeholders and designers.
Receptionist & Executive Assistant
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• Lead Generation support; streamlined the planning of
successful networking and corporate events to generate new
business opportunities. Ensured that events complied with
budget and timescales.
• Arranged regular forecasting sessions for the Sales Team.
• Proven reliability; role constantly evolved to include additional
responsibilities.
ADMINISTRATIVE ABILITIES
• Skilled in setting up internal and external conference calls (Lync) and WebEx sessions.
• Proficient in Microsoft Office components such as Word, Excel, and PowerPoint.
• Particular expertise in Microsoft Outlook for sending emails and setting up meetings, calls
and tasks.
• Provided full support to Heads of Sales and Customer Service; including reconciling monthly expenses and diary management.
• Generated CRM reports for board meetings.
• Liaised with Finance Department to reconcile payable invoices to purchase orders.
Skills
- Administration
- Data Entry
- Email Handling
- Reception
- Excel
- Powerpoint
- Word
- Project Time Management
- Outlook Publisher
- Deadline Driven
- Client Communications and Deadlines
- Detail Orientated
- Project Administration
- Workshop Organisation
- Workshop Planning
Education
MSc Crime Science
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MA(hons) History of Art and Psychology
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