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Dedicated, eager and incredibly hardworking B(Sc) Psychology graduate. Well accustomed to the managing multiple projects, volunteering positions and work simultaneously, whilst meeting my responsibilities to a consistently exceptional standard. In university, I undertook two yearlong group research projects and studied social interaction on an individual and group level. Thus, my communicative, written, research and interpersonal skills are extremely highly developed. From developing new therapies for Parkinson’s sufferers in my thesis, altering the criteria by which assignments are marked in my University, introducing seminars for first and second year students, establishing a peer mentoring system within my faculty in University, taking over visual merchandising in my place of work and training new recruits; I am constantly on the lookout for ways to improve my work and the service I provide for others.Locked Pro Plan feature
In Raidar, I was a Christmas temporary staff member. In store, I helped to maintain the impeccable store standards, while simultaneously providing advice and guidance to all customers. I was responsible for the processing of cash and card sales, as well as returns, exchanges and refunds. Replenishment of stock was regularly carried out, I was responsible for synchronising the computer with the till in order to match the items sold with those which needed to be retrieved from the stockroom and placed on the floor.
I personally helped to introduce the peer mentoring scheme in the school of Psychology in Queen’s. I, a third-year student was paired with any first-year students who wished to have some extra guidance on assignments and study. I would also assist them in assimilating into University life with ease.
Provision of guidance, advice and assistance to all customers, management of stock both on and off the floor, till operation – processing cash and card payments. I was also entrusted with visual merchandising and training of new recruits, duties usually reserved for managerial members of staff. 100% and 95% results achieved in mystery shopper assessments. The meeting of KPI targets such as customer data, units per transaction and value per transaction were closely monitored. Maintenance of impeccable store standards and meeting of daily sales goals and company incentives were also key responsibilities.
As a school representative, I brought the concerns of my school of psychology as a whole to university wide meetings. We influenced change through student referendums and meetings with university staff – most notably of which helped to prevent the closing of the Student’s Union.
In this solicitor’s office, I oversaw client correspondence and documentation. Dealing with information and files of a confidential nature demanded a high level of organisation on my part and due diligence when interacting with clients. Professional appearance was key as I was the first individual clients interacted with upon entering the office.
I along with other volunteers, visited primary and secondary schools in lower socio-economic areas and encouraged students to attend university. We also accommodated information nights to which parents and students were invited to hear about opportunities afforded through attending university. We also organised two residential weekends within Elms village.
During each of the three years of my degree I acted as student representative on behalf of all students in my year. This entailed the voicing of concerns of my fellow students to key members of staff at quarterly staff-student consultative committee meetings. During my time as student representative, I introduced cross marking to ensure accuracy of results, implemented seminar classes for first and second year students, and set up a peer mentoring programme in psychology to aid 1st year students who required extra help by pairing them with 3rd year volunteers.
Assistance of customers, stock taking and replenishment of items on the floor displays. As a barista, I provided welcoming and friendly service ensuring that each customer received their order to their own specifications. Till operation and cashing up were also key duties I carried out. I was also responsible for ensuring we renewed customer’s prescriptions to their magazines and newspapers.
Final year thesis examined music therapies for gait initiation problems in movement disorders such as Parkinson’s Disease. Final year modules taken: Statistics, Childhood Adversity, Youth and Political Violence, Psychological Approaches to Distress, Serial Killers, and Psychopharmacology. My degree has allowed the development of a diverse array of abilities, from individual and group social interaction, statistical analyses, as well as excellent report writing and advanced researching skills.